Gerber Collision & Glass - Menifee

4.8 (3,472reviews)
94%
29738 Haun Rd,  Menifee,  CA  92586

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Menifee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Tagalog
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Volkswagen

Reviews (3,472)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the convenience of receiving daily or regular text updates throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new or better than expected. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the estimated date. The staff was widely commended for being professional, friendly, and attentive, making stressful situations feel manageable. Customers also appreciated the thorough walk-throughs provided at pickup. A few customers noted areas for improvement, including cleanliness of returned vehicles, occasional delays, and isolated quality control concerns such as fitment issues or incomplete repairs, as mentioned directly in their feedback.
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"... repair was completed earlier than what was expected. OEM parts and the quality of work was outstanding. It looks very clean as if I was never rear ended. ..." Read more
"Excellently service! Repair, and attention to detail! Respectful and job well done!"
"... extremely helpful and accommodating from start to finish. My car looks like new, and I truly have zero complaints. I had a lovely experience. Thank you again for the ..." Read more
"Exceptional job done on my Scion!! Extremely pleased and feel like I have a brand new car! Thank you Gerber Collision.👏👍🏻"
"... communicated clearly throughout the process, and completed the repair in a timely manner. I would confidently recommend this shop to others." Read more
"... work was to be completed by certain date. Actually it was done a week ahead of time! Nothing but praise for the entire staff." Read more
"My car was ready and spotlessly cleaned 5 days before the expected time needed for repairs."
"Received 2 weeks early. Incredible"
"The car looks beautiful after repairs and wash; the collision repair was completed sooner than expected. Thank you!"
"Always nice to get it back sooner than promised."
"... auto body repair shop after an accident. However, I was informed every step of the restoration process. The communication is what really impressed me and ..." Read more
"Excellent communication between jobs and timelines. Kept me updated periodically when the car was being repaired. Helped get the right parts instead of the insurance ..." Read more
"This is my second repair job with Gerber! Their communication is amazing!!"
"Very communicative and let me know what was going on each step of the repair."

My Experience

Amazing customer service, and great communication! They did great work and would very much recommend.

My Experience

Likely to Recommend

Repair Quality

Everyone was very nice and kept me in the loop with the status of my car repairs!

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Repair Quality

Customer Service

My Experience

We were extremely pleased with the service Drew and your crew gave us and thrilled that it was done in such a timely manner! This was our second occasion to be pleased and will continue to recommended Gerber Collision to our friends and neighbors!

Likely to Recommend

Repair Quality

Was very pleased with the service that we received from Drew!

Customer Service

My Experience

The service was excellent everyone was very professional and helpful.

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Repair Quality

Customer Service

Drew took good care of us and Myra was awesome.

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Repair Quality

Customer Service

Mayra was very serious. She was a YES and NO answers 🙄

Likely to Recommend

Repair Quality

Drew provided excellent service, he deserves promotion.

Customer Service

If I can , will give Drew 5 Stars.

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Repair Quality

Great great service thank you

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Repair Quality

I received my vehicle very dirty. The interior was covered in dust like the windows were left open and for some reason my trunk Matt had footprints all over it. Also there’s a small gap on the front bumper, but I was told since it is an aftermarket piece that it doesn’t fit perfectly.

Customer Service

Robert Loucel was great hector Gonzalez was great

My Experience

Travis was super nice he's a people person and Lucy said they all treated her with respect

Likely to Recommend

Repair Quality

Totally satisfied and so was Lucy we thank you very much

Customer Service

Luvy and I thank you very much.

Likely to Recommend

Repair Quality

Very fast, efficient, and quality work! I would recommend this company for all needs auto body related! Very pleased all around?

Customer Service

My Experience

Car came out looking brand new , communication was amazing made the whole process easy

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want this review to accurately reflect our experience. When we arrived to pick up our SUV on Friday, July 31, 2026, we discovered the repair was not yet complete because part of the bumper assembly would not properly fasten. Gerber acknowledged the problem, reordered the necessary replacement part, and completed the additional repair. Because of the rework, the overall repair cost increased after the original estimate had already been finalized and our deductible had been paid. We also had to wait an additional three days before we could take delivery of our SUV, finally receiving it on August 3, 2026. While the delay and inconvenience were frustrating, Gerber ultimately corrected the problem. We are now satisfied with the quality of the completed repair and appreciate that the issue was resolved properly. Review provided by Clinton G. Smith (GMC co-owner)

Likely to Recommend

As stated not all repairs were done

Repair Quality

The customer service was great but my rubber bumper was supposed to be replaced and it was not.

Customer Service

Great

My Experience

Great job, thank you

Likely to Recommend

Repair Quality

Could do a better job cleaning the car after work. Just had to take the drivers side floor mat out and clean it. Details matter

Customer Service

Good job by the people I dealt with

My Experience

Robert always kept me informed as to the progress. I am.very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Always kept me up to date

My Experience

The work was done before the expected day, Great job on the work I’m satisfied. They only complaint I have is they washed the car but there was still green marker on the window and smear marks and my tires black air cap is missing. Customer service is great Thank you Travis.

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Customer Service

My Experience

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