Gerber Collision & Glass - Menifee

My Experience - 0.0/5.0 -

My car was not ready when they said it was going to be ready.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0

Likely to Recommend - 0.5/5.0 -

Why would I recommend anyone to a shop that charges a premium and provides port quality work?

Repair Quality - 0.5/5.0 -

There are many areas where the work looks incomplete and the paint is dripping. I already had to take it back once.

Customer Service - 0.5/5.0 -

They had poor communication with me. I had to stand outside in 100+ degree weather. I had an appointment- my salesperson was not prepared for my arrival. I had to wait over ten minutes. He still didn’t come out and sent someone else in his place. Not once did he ever call and talk to me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0 -

Got the work done but unprofessional and did not keep me updated about the repair in a timely matter. Contacted me 2 hours before repair was done after delaying the repair past estimated date.

Customer Service - 1.5/5.0 -

Only redeeming factor was how we interacted in person

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Chris Adams was great he did a good job of communicating and updating me at each stage through the process with my repair.

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work, highly recommend them

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work is amazing the car looks like it was never hit!

Customer Service - 5.0/5.0 -

Chris was amazing and made the whole process easy

My Experience - 5.0/5.0 -

great customer service! my car was done in no time and looks amazing!

Likely to Recommend - 5.0/5.0 -

i would recommend this shop to everyone

Repair Quality - 5.0/5.0 -

great customer service and worker super fast !! will be coming back in the future

Customer Service - 5.0/5.0 -

super nice and got the job done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Very bad service

Repair Quality - 0.5/5.0 -

Completely dissatisfied due to the body work of my truck not being done right!

Customer Service - 0.5/5.0 -

I have called several time to get my truck fix and till this day I haven’t gotten a call back to set a date!

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0 -

I have already given my dad your contact information

Repair Quality - 5.0/5.0 -

My car looks amazing and they got it back to me in less than a week. The bodywork, paint, and detail are great

Customer Service - 5.0/5.0 -

Emilio was in constant contact and was very informative with everything. Stayed at the shop for extra Hours so that i could get my car

Likely to Recommend - 5.0/5.0 -

Service and quality was great

Repair Quality - 5.0/5.0 -

The car looks brand new

Customer Service - 5.0/5.0 -

Everyone I dealt with was very friendly and knowledgeable. Veronika was fantastic, she worked with insurance Co and made sure I paid the correct deductible. The insurance had it wrong

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0