Gerber Collision & Glass - Menifee

My Experience - 5.0/5.0 -

Robert always kept me informed as to the progress. I am.very satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Always kept me up to date

My Experience - 5.0/5.0 -

The work was done before the expected day, Great job on the work I’m satisfied. They only complaint I have is they washed the car but there was still green marker on the window and smear marks and my tires black air cap is missing. Customer service is great Thank you Travis.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Excellant service

My Experience - 5.0/5.0 -

Robert does a great job. Worked with my schedule is friendly and made sure my vehicle was taken care of.

My Experience - 5.0/5.0 -

Great service, great customer care and quality work fixing my car. I highly recommend this shop!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very satisfying in all aspects.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything is good

Likely to Recommend - 5.0/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Treated professionally and work was done in a timely manner. Were given updates with the progress and a time line when things would be completed.

Customer Service - 5.0/5.0 -

Car came out looking like brand new

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Robert was amazing to work with. The updates made this the most painless car maintenance issue, I’ve ever had.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Because when shop called me that’s the truck is ready and when I got down there to pick up and I saw both sides of the bumper cover left open gaps about 1/2 “ open because the hook clips is not in the hole so Andrew brought back in shops to redo it But anyway thanks you for fixing my car

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Drew was very communicative during the whole process and I received updates every other or every two days throughout the repair process. I was never at a loss as to what was happening, and after pick up, I was told I could call if I had any questions whatsoever. They made a stressful situation a little less daunting.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Good morning Gerber. My experience with your company was positive. However when the sun came out it showed the paint on the new front end that was replaced is a different color. The new paint looks like a darker gray with more metallic. Finally the gaps between defenders and the misalignment on the driver side fender. Received the car back dirty.

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0 -

The job was completed ahead of estimated time. Good communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great communication

My Experience - 5.0/5.0 -

I’m more than happy with the work done on my vehicle. Way better than I expected or hoped for! Thank you!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0