Gerber Collision & Glass - Mentor
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Mentor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was awesome!!! I love that they were in contact with me 2-3 times a week! Excellent customer service! I will most definitely highly recommend Gerber Collision! My car looks brand new, thank you!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Gerber to everyone!
Repair Quality - 5.0/5.0 -
I hit a deer and my car looks brand new as it did before the accident! Gerber has outstanding customer service; they were in contact with me twice a week. I would highly recommend Gerber to everyone that needs collision repair!
Customer Service - 5.0/5.0 -
Outstanding service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and professional staff. Excellent communication.
Customer Service - 5.0/5.0 -
Excellent communication.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Everything was nice.
Customer Service - 4.5/5.0 -
I like that they kept me informed of what was going on
Returned Clean
My Experience - 5.0/5.0 -
Liked the bi-weekly update
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nate did a wonderful job (Technician)
Customer Service - 5.0/5.0 -
The estimator and receptionist were both very professional and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Gerber for making a stressful situation as easy as possible. You helped me understand what to expect throughout the process. Facilities were comfortable, easy to find, and created an environment where I could relax. TY!!
Likely to Recommend - 5.0/5.0 -
I have already shared with my book club!
Repair Quality - 5.0/5.0 -
Everyone that I interacted with was helpful and patient in helping me understand the process and expectations. Thank you for making a “not-so-great experience” easier on me!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication was excellent. I was kept updated from start to finish, and the experience was conducted with professionalism.
Customer Service - 5.0/5.0 -
See previous response
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant assistants!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt very confident bringing my car to Gerber. They were very informative very nice and did an excellent job on my car and to my surprise not only washed it but detailed it inside the Customer Service is unbelievable. They are so nice and knowledgeable. I would recommend anybody to take their car to Gerber. I’d like to extend thank you for a job. Well done. I love my car again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would recommend Gerber to anyone this company is very professional and very kind and explains everything in detail. There’s never any question they go beyond what they’re supposed to do. They detailed my car and even put gas in it. The Customer Service was one of the best I’ve ever had and my car is running great and I’m so happy that I have it back. Thanks to Gerber.
My Experience - 5.0/5.0 -
Max was the best in shepherding me through these separate repairs and made sure I knew what was going on every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although things took longer than originally estimated, Max did a fantastic job keeping me informed.I was also quite pleased with the rental and look forward to being reimbursed from Allstate. It was brilliant to recommend I do both repairs at the same time while the rental was covered. I will be recommending Gerber to others.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cream of the crop. From the front desk to the repair, you guys are tops. Thank you for ***** service.