Gerber Collision & Glass - Mentor

4.9 (1,931reviews)
96%
8710 Twinbrook Rd,  Mentor,  OH  44060

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Mentor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,931)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looked great. Did a nice job on the body work. The only thing I was a little disappointed was it took longer to the repair than what I was told up front. I realize there are unforeseen circumstances that come up.

Likely to Recommend

I’m happy with the outcome of the repairs. Based on that, I would recommend them.

Repair Quality

Nice job on the body repair.

Customer Service

Staff kept me updated on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

My car looks amazing

Customer Service

The office staff was great! They are extremely knowledgeable , helpful and most of all friendly

Returned Clean

My Experience

I haven’t seen/ had customer service like this in years! Their communication was extraordinary, and they handled everything with the rental agency & insurance company. I couldn’t be more pleased or informed! đŸŒ·

Likely to Recommend

Repair Quality

Customer Service

The time over scheduled date of return was due to Nationwide insisting on after market parts. Only after two failed attempts did Nationwide allow Gerber to order a factory part… for the headlamp.

My Experience

Think they did a great job. Appreciated the way they kept me informed about the process and progress during the repair

Likely to Recommend

Repair Quality

Car looks great. Spotlessly clean. Good service from start to finish.

Customer Service

Kept me informed at all times as to the progress of the work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

kept me updated with progress and issues

Returned Clean

My Experience

You went above and beyond my expectations! Thank you!

Likely to Recommend

Repair Quality

You were great; totally satisfied!!

Customer Service

Totally satisfied!!

Likely to Recommend

Repair Quality

Really good communication and great customer services.

Customer Service

Really good communication and great customer services.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional, great experience they went above and beyond to get my car fixed and finished it ahead of schedule 10/10 would recommend.

Likely to Recommend

I will tell all my friends and family.

Repair Quality

Great experience!

Customer Service

Very fast and informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very thorough and kept me updated.

Customer Service

Very thorough and kept me updated.

Returned Clean

Likely to Recommend

Repair Quality

Fixed my driverside window. Friendly service and great communication. Would gladly visit again.

Customer Service

Customer service was amazing. Friendly service from beginning to end.

Returned Clean

My Experience

Car is perfect and appreciated the detailing before pick up

My Experience

You did an absolutely beautiful job. Your staff is great!

Likely to Recommend

Repair Quality

Customer Service