Gerber Collision & Glass - Mentor
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Mentor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and professional. Appreciated the promptness as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber identified and fixed all the damaged areas with OEM components. Paint matched perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint matched and they had to use OEM headlamp
Customer Service - 5.0/5.0 -
Did the work in the prescribed time. I also received daily text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and on time. Excellent communications although would have been nice to know that the new front bumper would not accept a front license plate. Would definitely use them again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Just being honest here. 5 was chosen here to be a neutral. Most shops could duplicate this service.
Repair Quality - 3.5/5.0 -
Ok, I don't miss much when it comes to inspections..Since you asked. Service at front desk was great! Rental car was satisfactory.. Right rear door still has a slight indentation, and the small ding on right front fender was never addressed. I've driven the car one week and already has stone chips in paint on front bumper and mirror cover that were replaced. People will say, well paint is not cured yet! I don't drive near or behind other cars or semis. I removed the masking tape that remained. The insurance (full coverage) covered only about $400 of the approximately $2000 bill. Seems like everyone made out nicely except the victim of the accident. This is pretty much what I've come to expect these days. Typical!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience all around. Would definitely use them again and recommend them to relatives and friends!!
Customer Service - 5.0/5.0 -
Great service. Quick turn around and employees very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a wonderful job on the collision repair. Everyone was very courteous and professional. Kept me updated on the progress. Car was done on day expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a beautiful repair on my car. Thoroughly satisfied.
Customer Service - 5.0/5.0 -
kept me informed with texts & phone calls.
Returned Clean
My Experience - 5.0/5.0 -
They immediately rescheduled when I missed my appointment without any static. Everyone was very friendly/pleasant and I was in and out in half the time I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I found them to be extremely helpful, efficient and thorough. I would rate them a 10
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for listening to me