Gerber Collision & Glass - Merrillville
Gerber Collision & Glass - Merrillville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The tea thee has always been great and communication is strong.
Customer Service - 5.0/5.0 -
Love it.
Likely to Recommend - 0.5/5.0 -
I will go out of my way to make sure anyone I hear or know never goes to this place, so they don’t have to deal with Greg and the horrible quality of work they try to send out with excuses…like they know it bad, but still want you to be happy/understand why.
Repair Quality - 0.5/5.0 -
It took the body shop 3 tries to fix my car. It was a simple rear bumper paint/blend and clear the whole thing. The first time didn’t match at all, tons of dirt/blemishes, and the worst clear coat job I’ve ever seen. They also damaged both rear quarter panels either removing or installing, by chipping off paint. The second attempt was better, because they had to color match rear quarters now for the damage, but still blemishes/clear were horrible. They were able to save it by wet sanding and buffing thankfully on the 3rd attempt. The quality of work, the attitude of the body shop manager Greg, and trying to come up with excuses instead of fixing it coyote first time…is enough to never step foot in this location ever again and steer everyone I know somewhere else in the future.
Customer Service - 0.5/5.0 -
I wish I could give 2 ratings, but it’s not possible. I’ll start with the positive, Marcy hands down was the best customer service I’ve had in a very long time these days. Most don’t care that much anymore and she was always in a great mood and very helpful. The negative is the quality of work, the attitude of the body shop manager Greg, and trying to come up with excuses instead of fixing it coyote first time…is enough to never step foot in this location ever again and steer everyone I know somewhere else in the future.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The walk away and lock feature doesn't work .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a wonderful job on my car. Great customer service! Especially Marcy, she was very sweet! Thank you guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everybody was absolutely fabulous. As a senior citizen I know of few organizations that treat people as well as your company did for me. Everybody was very pleasant. They explained things well. Instead of trying to just sell me a product that I may or may not have needed they even went the extra mile to see if it was something as simple as some loose bolt or anything. They went out of their way to save me some money. From the moment I walked into the building, the atmosphere just felt very pleasant, welcoming, and relaxed. I feel so comfortable that anytime I have any kind of a question or concern, I feel I could come to the business and be given honest advice, and solution to my problem.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair and amazing customer service
Customer Service - 5.0/5.0 -
Quick repair and amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service is great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
my paint didn’t match up
Customer Service - 1.5/5.0 -
my paint didn’t match up
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
so far so good excellent front desk person
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone here is so kind and friendly. I’m was informed on the whole process. And the work was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are the Best in the Area
Repair Quality - 5.0/5.0 -
The staff was very friendly and kind. The kept me informed about my car. The took me to pick up my rental from Enterprize, because they weren't responding. The overall service was AWESOME. Thank You Gerber
Customer Service - 5.0/5.0 -
Awesome 👌
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not my first rodeo with these guys that's why I returned they went above and beyond to satisfy me I'm very pleased with the out come from the Gerber team in Merrillville in
Customer Service - 5.0/5.0 -
Pleased