Gerber Collision & Glass - Mesa/3145 Main St.

4.9 (1,845reviews)
96%
3145 E Main St,  Mesa,  AZ  85213
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Gerber Collision & Glass - Mesa offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,845)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs described as perfect, professional, and exceeding expectations. Many highlighted the outstanding communication, including proactive text updates and regular progress notifications throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. Additional touches such as vehicle cleaning before pickup and seamless coordination with rental car companies were widely appreciated. A small number of customers noted minor concerns including occasional delays, residue or cleanliness issues, and isolated instances of conflicting updates, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... with Gerber was extreme satisfaction. They are a customer focused and quality centered organization. They communicated well throughout the process and ..." Read more
"... job repairing my front bumper on my nissan altima. Their customer service was top tier from beginning to the finishing repair. This was my first time needing my car repaired after ..." Read more
"... service! The staff was friendly and professional, and the paint job on our truck looks great. We are very happy with the results. Thank you!" Read more
"... informed during the process of repairing my vehicle. The car looked perfect when done and the little extra service of washing it before I picked it up was above and ..." Read more
"Great service and communication. I had a lot of problems with other locations and this specific location was ..." Read more
"It was ready in 4 days. I was amazed."
"... friendly, but they also made the process so easy. My car was finished sooner than they estimated, and it looks great!" Read more
"Although our truck was delivered two days later than expected, they kept us updated throughout the entire process. We really appreciated ..." Read more
"Took longer than expected and they missed their revised completion estimates. The final result is excellent"
"... possible to have my car repaired by a certain date, and they successfully made that happen. Thank you!" Read more
"Yes. They kept us informed throughout the repair process and provided regular updates. Their communication was excellent."
"They're constantly sending you updates to let you know where in the process your car is."
"... customer focused and quality centered organization. They communicated well throughout the process and handled logistics with both the insurance company and the car rental ..." Read more
"Great communication with office about repair and arranging for car rental . Repair itself perfect ! Will definately recommend ..." Read more
"... worked on for the following day. During my trip, I received several conflicting updates about when it would be done. In fact, as a result I canceled my appointment at ..." Read more

My Experience

Friendly, helpful, fast service. My car was repaired in a very timely manner.

My Experience

I appreciated the progress updates!

Likely to Recommend

Repair Quality

They did an awesome job and it was completed in a timely manner. Very satisfied with their work. Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The up front man who helped us was excellent, I think his name was Joel, he explained everything in.detail and was very courteous.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Timely updates, comprehensive customer service, and good as new repair were provided by Gerber. Thank you.

Likely to Recommend

Repair Quality

Repair was comprehensively and professionally completed. Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck looks great. Everyone very polite and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes a very respectful place and clean and good work and wonderful at what they do

Repair Quality

They were very helpful. Customer service was great and they did a great job and a timely manner and reached out to me several times for updates. I love that. Thank you so much for a great experience.

Customer Service

Very friendly making sure we understood and answered questions that we have and was a very kind and great experience

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for your good work and your friendly service, thank you for taking care of my truck

Likely to Recommend

Repair Quality

Keep a great job and friendly attitude , thanks to take care my truck .

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was done in a timely manner. We were kept informed on progress and had all our questions answered. We appreciated all that you did to get us on the road again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very helpful and friendly, but they also made the process so easy. My car was finished sooner than they estimated, and it looks great!

Likely to Recommend

Repair Quality

I had the best experience!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Shawna and Rick were friendly , knowledgable and efficient. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience with Gerber Collision. They repaired my car after an accident, and it looks excellent. The staff was friendly, professional, and they delivered my vehicle on time. Thank you for the great work!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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