Gerber Collision & Glass - Mesa/Hampton Ave.
In operation 85 years, 12 years at this location.
Gerber Collision & Glass - Mesa/Hampton Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were great. I appreciate them working around our schedule since we were leaving town.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work and service
Returned Clean
Likely to Recommend - 0.5/5.0 -
I'd give you a 0 if it was an option
Repair Quality - 4.0/5.0 -
Car dirty and had a chili pepper stem wedged between my seat and the console when I cleaned the interior. I don't eat chillies and especially wouldn't do it in my car. The last body work I had was at a place in Tempe and they sent me home in a freshly washed and cleaned interior. Shame on you and whomever ate in my car.
Customer Service - 0.5/5.0 -
You originally sent me an estimated time of waiting for an estimate of 2 weeks. I don't have rental car coverage. Who can go 2 weeks without their car? Unbelievable Then I get a text that says the work will take over 2 months. I had a blood pressure crisis that night. It turned out to be less when I could speak to a human but still way to long. Your rep was difficult to reach and wanted to contact by email and text. I want to speak to a human. She was polite when I spoke to her but people need answers and availability. Her "help" seemed to be to cover your lack of ability to get the work done in a timely manner. My car looks great but I would NEVER take a car back to you and have told everyone I know not to use your service. You got me a rental car for a week but even that process was screwed up and I had to wait over an hour for the car. I have a Lexus SUV I got a Toyota Carrola that I had to drop into because it was so low. Shame on your company and your rep for how I was treated. Very unhappy and planning to post where I can.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous and professional.
My Experience - 5.0/5.0 -
I had an excellent experience with this collision repair shop from start to finish. The quality of the repair exceeded my expectations—my car looks as good as new, and you’d never be able to tell it had any damage. What really stood out to me was their communication. They kept me updated throughout the entire process, explained everything clearly, and made sure I always knew what was going on. That level of transparency gave me a lot of peace of mind. On top of that, the customer service was truly top tier. Everyone I interacted with was professional, friendly, and genuinely cared about making the experience as smooth as possible. They went above and beyond to ensure I was satisfied. I highly recommend this shop to anyone needing collision repairs. You can trust them to do an amazing job and treat you right.
My Experience - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service good quality service
Customer Service - 5.0/5.0 -
Good customer service
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service by Rick and Alexis. Car looks wonderful. Appreciate the effort by all levels of Gerber to help with my car repair.
Likely to Recommend - 5.0/5.0 -
First class business.
Repair Quality - 5.0/5.0 -
First class business. Rick and Alexis delivered excellent customer service and communication. Technicians beautifully restored the damage that had happened to the car. Super pleased I chose Gerber due to service and cost.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone was very courteous and professional. Rick kept me informed on the process and everything was done in a timely manner. The car looks great. Thanks for everything.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repairs were excellent. I'm extremely satisfied.
Customer Service - 5.0/5.0 -
I received wonderful service. I was kept informed at all stages of the repairs.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done in a timely manner but done professionly without cutting corners using quality oem parts. Paint and body work makes it appear that nothing ever happened.quality work through out.