Gerber Collision & Glass - Moody

4.8 (2,648reviews)
97%
802 Markeeta Spur Rd,  Moody,  AL  35004
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In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Moody offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,648)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for its outstanding service quality, with many noting that their vehicles looked brand new upon return. The text message update system received widespread appreciation, keeping customers informed at every stage of the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and helpfulness were frequently highlighted. A few customers noted isolated concerns such as repair delays, minor quality issues, or cleanliness, which came directly from their personal experiences. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... bracing out. All quoted over $4000.00 minimum to fix. Gerber repaired what everyone else swore couldnt be done. For $367.00. How about that!" Read more
"The workmanship on the vehicle was 7 stars. Plus, they clean the vehicle as well, again 7 stars."
"... Collision and Glass were all very pleasant to deal with. They repaired my vehicle quickly and with quality work. They went above and beyond when they fixed a minor ..." Read more
"... give frequent updates while repairs are being done. The work they do is exceptional. I highly recommend Gerbers for a job well done !!!!" Read more
"Gerber Collision did a wonderful job on our vehicles after the hail storm 2 weeks ago. They were able ..." Read more
"... least a week. I dropped it off at 9:00 AM and the work was done and completed before 3:00 PM the same day! GREAT SERVICE!" Read more
"... purchased it, Gerber is the way to go. Not to mention the first date of completion was 60 days, but I received my vehicle back in just 5 days. Thanks for all you guys ..." Read more
"... length of time my car was in the shop was not ideal. I was told it would take three days and it took seven. I understand they were shorthanded, but this was ..." Read more
"... customer to drop off car until they can begin repairs! My vehicle sat for a week before it was touched!" Read more
"My car looks brand new again and I got it back in less than a week! I loved everything about my experience with Gerber thank you all very ..." Read more
"... process was very smooth from start to finish, and they kept me informed every step of the way. Communication was clear, and they made everything ..." Read more
"Love the text updates to keep me informed along the way, the speediness in the repair and the quality of ..." Read more
"... I have received from Gerber Collision and Glass. Their communication was superb. My tail gate looks like nothing ever happened to it. Thank you so much for ..." Read more
"... where you have to be without your own personal ride. Ive only had one other collision shop to text me daily about the status of my vehicle wait that was Gerber ..." Read more
"Communicating about delays via phone rather than just having an automatic text."

My Experience

You kept me updated throughout the process and repairs were done so quickly! I got my car less than a week after dropping it off.

My Experience

The entire process was extremely easy and I was very impressed with how quick Gerber got my car back to me.

My Experience

Finish repair sooner than expected.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always great quality and communication!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Always friendly, helpful, knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience. Everything explained fully receptionist was so helpful arranging rental car to pick me up and leave after repair. Repair done quickly liked the updates on repair progress

Likely to Recommend

Repair Quality

Positive experience would use them again and recommend them to family-friends

Customer Service

Helped have rental car delivered to pick me up and have rental cow pick up when my car was eeady

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Nicest auto repair people to deal with, from front office receptionist to manager. Kept me updated on progress of my vehicle, arrangement for rental vehicle, Enterprise, who were also extremely helpful. I highly recommend Gerber for your automobile needs.

Customer Service

Reputable company.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

great staff

Likely to Recommend

Great organization

Repair Quality

Great staff, especially the way they keep you updated on what’s happening with your vehicle, overall: “Well Pleased” !!!

Customer Service

Again great staff, very organized and kept everything up to date !!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great service , quality work

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very well satisfied with my car repair . Gerber your team did an excellent job, I appreciate yall . Thank you

Likely to Recommend

Repair Quality

Very well satisfied, I’ve dealt with them before , and was very pleased with the outcome.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Not sure why yall didn’t paint the door handle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome again.So professional

Customer Service

Kept me up on updates on my car

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I couldn't have asked for a more helpful business. Wally, Terry and Trip took very good care of us. Knowing what we know now we would never go anywhere else.

Likely to Recommend

We wouldn't go anywhere else.

Repair Quality

We were extremely satisfied with our visit to your body shop. Excellent work and excellent people! Thanks to Wally, Tripp and Terry!

Customer Service

Excellent customer service and updates on our vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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