Gerber Collision & Glass - Mt. Pleasant (SC)

4.6 (1,031reviews)
95%
435 Faison Rd,  Mt. Pleasant,  SC  29466

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Mt Pleasant offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,031)

Likely to Recommend

Repair Quality

My car looks better than it did when I bought it from the repairs that were needed

Customer Service

Very good people to work with. Very accommodating.

Returned Clean

Likely to Recommend

YES!

Repair Quality

Great customer service. Repair work was great. Very friendly.

Customer Service

The best.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Shop went above & beyond repairs needed

Customer Service

Receptionist was not friendly but the other staff were attentive and very kind.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Staff was very courteous, informative and helpful. My car was cleaned before I picked it up and work was outstanding. Looks great, like brand new . I would definitely recommend.

Customer Service

Returned Clean

My Experience

Gerber did an excellent job and we are completely satisfied. The car looks amazing. We will definitely recommend you.

Likely to Recommend

I definitely would recommend Gerber to everyone who needs a repair job on their vehicle.

Repair Quality

The vehicle looks outstanding, like no repair was needed.

Customer Service

Everyone was very polite and professional. Everything was explained to me before the work was started.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job.. looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I was very satisfied with Geber Collison. They did an amazing job with repairing my 2016 Jeep Renegade.

Returned Clean

Likely to Recommend

Repair Quality

Everything went as expected. The repaired part of the car looks great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It was a positive experience

Repair Quality

Car looks great. Repaired was done in a time they expected.

Customer Service

Returned Clean

Likely to Recommend

absolutely

Repair Quality

very professional, responsive. very transparent and communicative

Customer Service

excellent communication. very professional. transparent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

good and timely communication

Likely to Recommend

Repair Quality

I would give a 10 if there was not a problem when this was first scheduled. I scheduled this repair in early December. You were booked up until Tuesday, January 13. I arranged a rental car with Enterprise. Enterprise shares the building with Gerber at this location. I called Gerber and Enterprise on the Thursday before to confirm both were set up. I drove to Gerber on January 13. When I arrived, the receptionist said I just got off the phone with you. Enterprise did not have a car so we rescheduled your appointment for next week. I had no calls that morning from Gerber or Enterprise. I asked her what number she called and who did she speak to. She repeated the number to me that was my wife's number. She said a man answered and said it was OK to reschedule the drop off. I was with my wife when the call "was made". No other males are in the house. My wife's phone log did not have a call form Gerber or Enterprise the whole day. Either the receptionist did not make the call or called the wrong number and did not confirm who she was talking to. If I had notice, I could have borrowed a car from a friend and dropped the car off. Or at least I would not have driven to the location for no reason.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean