Gerber Collision & Glass - Mt. Pleasant (SC)
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Mt Pleasant offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Gerber staff was prompt and professional with us. They gave us in detail what was going to be done and expected time frame. Once the Passport did a final walk through.Very satisfied with the work and would definitely use them again , but hoping not to get hit by a deer again. My one critical point would be their texting updates, never got one text. Thank you for your great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.0/5.0 -
Not likely
Repair Quality - 3.5/5.0 -
Lights not connected, body parts not completely secured, refrigerant line not supported, piece missing. Paintwork was very well done
Customer Service - 4.0/5.0 -
Completion date pushed back several times
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
All hiccups along the way we're not the fault of Gerber or the staff. Once delays were identified, the staff as well as Management was purely professional. The third party payor and insurance company deserves blame with communication miscues.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job, much appreciated! Looks like new.
Likely to Recommend - 5.0/5.0 -
Yes I would recommend Gerber!
Repair Quality - 5.0/5.0 -
Very good repair work. Very satisfied with what was done.
Customer Service - 4.5/5.0 -
Communications could be a little better. I had to call for updates, no text messages. But the customer service offered at pick up was really great. Things were explained well, live time warranty was a pleasant surprise!
My Experience - 5.0/5.0 -
I am thoroughly pleased with the work done on my Kia Telluride! Everyone was very helpful and professional and kept me informed every step of the way. Thank you all for a job well done!
Likely to Recommend - 4.5/5.0 -
The place is new and clean and the company informed me about the status of my vehicle weekly.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I am satisfied with my car repair. There are still some parts that havent come in yet but the actual car repair was good and i was happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service
Customer Service - 5.0/5.0 -
Communicated weekly biweekly on parts status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality workmanship
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Blown away how quickly these guys operated. Especially given the massive supply issues we are experiencing, Brendan was still able to keep things moving flawlessly. Would 100% recommend this company. Thankful my insurance company works with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brendan was awesome. Appreciate the personal touch and promptness
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and were done earlier than scheduled…Thank you…🤓
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
When we picked up the vehicle it had som kind of compound on the windows and had not been cleaned. The interior and floor where some one had been in it was dirty very disappointed with how dirty it was. The repair itself was fine.
Customer Service - 2.5/5.0 -
The repair was good but when we picked it up, it had not been cleaned. There was compound all over the glass, floor mats dirty. Obviously the work done but no cleanup. Very disappointed.
Returned Clean
My Experience - 5.0/5.0 -
Great service, great work and kept us updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I cannot begin to describe my disappointment in the condition of the truck. Gerber was recommended by the USAA assessing person for their ability to restore the condition & appearance of the vehicle. . The quality of work is not professional. There is damage where there was no damage when I saw the car in the tow yard & it looks like the paint work was done by a small child. It is unacceptable.