Gerber Collision & Glass - Mt. Pleasant/Stuart Eng

4.7 (78reviews)
95%
1423 Stuart Engals Blvd,  Mt. Pleasant,  SC  29464

In operation 85 years.

Gerber Collision & Glass - Mt. Pleasant/Stuart Engals Blvd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (78)

My Experience

Excellent communication from everyone at Gerber. Work was done on time and extremely well

Likely to Recommend

Repair Quality

Efficient scheduling and communication. Work repaired properly and on time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Top notch job!

Likely to Recommend

I say go Gerber

Repair Quality

Looks better then new!

Customer Service

Great service, fixed my vehicle faster then I expected.

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication throughout the 6 week repair. QC found an issue at the last minute but that means they did their job. Happy I chose this location.

Customer Service

Brandy was phenomenal to work with throughout the process.

Returned Clean

My Experience

Fast, friendly service after my auto accident. The repairs were done within a week and the process of dealing with a rental car was very easy!

My Experience

You guys are awesome. From beginning to the end.

Likely to Recommend

Repair Quality

All damage was repaired. The damaged parts looked like new.

Customer Service

Very friendly staff!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship and communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Finished earlier, good communication.

Customer Service

Returned Clean

Likely to Recommend

Will definitely recommend

Repair Quality

I am very happy with the body work completed at Gerber. It took longer than quoted but I don’t believe there is anything that could have been differently, the part just took a while to come in. Regardless, their communication was great letting me know through the app and with phone calls when there was a delay. I appreciated that they contacted me before I had to call them to check up. Will definitely use them in the future.

Customer Service

Very nice, friendly employees. Great communication throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job and had my Truck back 5 days early

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Loved that they cleaned my car inside and out.

Likely to Recommend

Repair Quality

Customer Service

Brandy was such a blessing. In the midst of a very stressful beginning to a short vacation, she was kind and patient, yet honest about realistic expectations. All of our following communications with her were the same and we really appreciated how prompt she was in reaching out about our vehicle’s progress.

Returned Clean

Likely to Recommend

Repair Quality

The repair was done a bit ahead of schedule and the team was very helpful through the process!

Customer Service

Brandy was so nice and communicative on the process, as it was my first accident and I didn’t know how any of the insurance/rental/repair process would go.

Likely to Recommend

Repair Quality

Attentive. convenient, and expeditious.

Customer Service

Attentive and kind

Returned Clean

My Experience

Got great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Never again. The google reviews have n lack of communication and professionalism are all true based on my experience

Repair Quality

Repairs look to be of a good quality as of now. Time will tell whether they hold up. Exhaust was not fixed when I picked up (my choice because they wouldn’t give me a timeline as to when it could be resolved). Rear bumper mounted step is missing after repairs….. I’m reluctant to take my truck back for fear that f not having it again for many weeks.

Customer Service

No communication throughout the whole process, even though I was supposed to receive texts every Tuesday and Thursday. When I challenged that I was getting them Brandi argued with me and was rude with zero customer service skills. Obnoxious, rude and unprofessional throughout the entire process. Never received calls back when promised. I believe my phone number was blocked and I had to call from my wife’s phone for someone to even pick up. Very frustrating