Gerber Collision & Glass - Murrieta/Corning Place

My Experience - 5.0/5.0 -

My car was rear-ended, so I took it to Gerber for repairs. Mr. Matthew welcomed me warmly and answered all my questions; the repairs were completed in just one week. I am very satisfied and would recommend this company to my friends.

Likely to Recommend - 5.0/5.0 -

Very satisfied.

Repair Quality - 5.0/5.0 -

Friendly service, satisfactory repairs.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend Gerber Collision & Glass to friends and family. The quality of the repair was excellent, the process was smooth, and the communication was great throughout. Chelsea especially made the experience stand out with her professionalism, responsiveness, and exceptional customer service. Definitely a 10/10 experience.

Repair Quality - 5.0/5.0 -

Chelsea did an amazing job throughout the entire repair process. She was professional, attentive, and communicated clearly every step of the way. She made what could have been a stressful experience feel smooth and effortless. I truly appreciate her customer service, attention to detail, and commitment to making sure everything was handled properly. Chelsea definitely made this a 10/10 experience!

Customer Service - 5.0/5.0 -

Chelsea provided exceptional customer service from start to finish. She was professional, friendly, responsive, and kept me informed throughout the entire process. She made everything easy to understand and helped make a stressful situation as smooth and hassle-free as possible. I truly appreciated the level of care and attention she provided. Definitely a 10/10 experience.

My Experience - 5.0/5.0 -

The service was great and when my car body work was complete in one day, I was excited to get my car back. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are very quick

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was very courteous and kind and answered questions in a timely manner. Chelsea the receptionist went above and beyond, very professional and nice. My car looked great, was fixed faster than expected and everything went smooth with the insurance. Overall great experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really appreciated the prompt service, the help getting the rental car situated on both ends without us having to do anything, and the communication (updates). I also appreciated Matt going above and beyond with the repair having the team do a little extra touch up in the bumper in an area that wasn’t part of the covered repair.

My Experience - 5.0/5.0 -

Great job with service, everyone made the process super easy and efficient. Thank you Matt for all your help!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work came out amazing! My vehicle looked brand new, and I was extremely happy with the entire experience. The process was surprisingly quick and smooth from start to finish. Gelsey Pedroza helped me throughout the entire process—she was very knowledgeable, professional, and made me feel completely comfortable choosing Gerber. I really appreciate the great customer service and quality of work. I would definitely recommend this body shop to my friends and family!

Customer Service - 5.0/5.0 -

Gelsey Pedroza was absolutely amazing throughout the entire process. She was professional, knowledgeable, and made everything feel easy and stress-free. I really appreciated how helpful and attentive she was from start to finish.

My Experience - 5.0/5.0 -

The car looks perfect, and I can’t tell the difference between the original vs replacement/repair work! I also appreciate how quickly the repairs were made! Great work and thank you for the awesome service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Excellent service from the beginning to the end!

Repair Quality - 5.0/5.0 -

Amazing staff and commitment to excellence…….. Chelsea was efficient and a great communicator! I Highly recommend this top notch company!

Customer Service - 5.0/5.0 -

Chelsea was great at explaining each step and process during the repair of my car!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything seem fine

Customer Service - 5.0/5.0 -

Kept in touch about repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

When I walked-in the office of Gerber I was so depressed. I was on the phone having issue with picking up a rental car. Gelsey one of your employees over heard me talking. She made a phone call for me and she knows what to do. Without her help, it will probably take longer for me to resolved the issue. I'll give her a 10+.. My vehicle is taken care of in a timely matter

Customer Service - 5.0/5.0 -

I'll give your employee name Gelsey a 10 for her actions and helping me. She's very helpful and pleasant . My experience with Gerber is outstanding and I will recommend this Company to my friends and family

Likely to Recommend - 5.0/5.0 -

I will brag about Gerber to everyone if ever asked for repair needs.

Repair Quality - 5.0/5.0 -

I was referred by a family friend to trust in Gerber here in Murrieta. They did not disappoint, in fact their communication and service were exceptional. Though it did take a month to get my car back Gerber was always updating me on the status of my car. I want to personally acknowledge Gelsey Pedroza for her outstanding customer care. Always a pleasure speaking to her. Very professional, detained and friendly. I hope I don’t but If I ever come across another incident I trust Gerber to take care of me from now on.

Customer Service - 5.0/5.0 -

Gelsey Pedroza is amazing. Her customer care and support was outstanding.

Returned Clean

My Experience - 5.0/5.0 -

So grateful for the seamless transaction of getting our car fixed by Gerber collision ! Gelsey was especially helpful, very professional and effortlessly walked me through each step. Including picking up my car, was very fast and efficient. Definitely will recommend this company for any friends and family. Thank you, Gerber collision for taking excellent care of us!

My Experience - 5.0/5.0 -

I had an excellent experience with Gerber Collision & Glass. My Mazda was repaired perfectly and looked like new when I picked it up. I truly appreciate their outstanding customer service and attention to detail. I highly recommend Gerber Collision & Glass to anyone needing vehicle repairs. Thank you for a job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

the technician matched the paint well . I appreciate the effort.

Customer Service - 5.0/5.0 -

Gelsey was an absolute pleasure. Kind and knowledgable

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Front windshield remained cracked and was not repaired and not replaced! It was clearly damaged as part of the collision and should be included. I do not recommend using Gerber Collision AND GLASS in the future.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The windshield glass was never addressed how could that happen? Your name is Gerber Collision AND GLASS!

Customer Service - 0.5/5.0