Gerber Collision & Glass - N Olmsted/Dover Center

4.9 (1,940reviews)
98%
4960 Dover Center Rd,  North Olmsted,  OH  44070

Gerber Collision & Glass - North Olmsted/Dover Center offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,940)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Found scratch on driver door was not there before and car was full of dust inside i thought they said it was going in to be cleaned

Likely to Recommend

Repair Quality

Denise was great was not happy at first but Denise took care of the problem so I can now give you a 10

Customer Service

My Experience

They are all very nice and kept in constant contact with me. Car looks fantastic and I didn’t know that they would detail my car, nice surprise.

Likely to Recommend

They are close by and care about their customers, you can definitely tell.

Repair Quality

Everyone was always very pleasant and informative. I was always kept in the loop, greatly appreciated. Great experience.

Customer Service

Very friendly staff.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service

Customer Service

All the updates made it an easier process

Returned Clean

My Experience

The entire team is awesome! They have a great amount of experience between them and are very professional and nice. I appreciated getting updates as well. My car came out perfect. Thank you so much.

Likely to Recommend

Repair Quality

. Gerber has a great team great experience and is professional. I appreciate receiving continuous updates on my car. My car came out perfect! I would highly recommend Gerber Collision to everyone. Top notch all the way! Thank you to everyone at Gerber for everything and making the process easy.

Customer Service

My Experience

The people at Gerber were professional and compassionate. They kept me informed about the progress and any required changes in pricing (less than 5%). The car was ready a day early! It looks perfect and is as clean inside and out as the day I drove away from the showroom. What a bonus!

Likely to Recommend

Repair Quality

Great job and done a day early! Plus the car was clean inside and out!

Customer Service

Great job and done a day early. The car was clean inside and out!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me up to date with progress and issues as they arose.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well done with timely updates to keep me informed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team worked hard to deliver the car. Looks real good. Thank you!

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Repair Quality

Customer Service

My Experience

GREAT customer service. Kept me up to date on my repairs every week (my car was in for weeks due to the extensive repairs). They were absolutely wonderful to work with and the repairs (rear)- cant tell I was ever hit from behind! Amazing work- thank you Gerber Collision

My Experience

Service completed much earlier that expected. Communicated well through whole process from start to finish.

Likely to Recommend

Repair Quality

As stated earlier this week, was happy to have work done in a shorter time than expected

Customer Service

Very friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks like a good job. There is one area that has what looks like a hairline scratch but it could be a crack. It was not painted. I will keep an eye on it and might have to bring it in.

Likely to Recommend

Very pleased.

Repair Quality

Customer Service

I am very pleased with the job done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The gals in the front office were beyond amazing and helpful. They went above and beyond and even helped me get a rental. Give them a raise!

Likely to Recommend

Repair Quality

Kept me informed.

Customer Service