Gerber Collision & Glass - Naperville/Lasalle Ave.
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Naperville/La Salle Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
My door locks don't work now. As a result the door doesn't open. The good news is the tech will inspect it soon. Hopefully he's available tomorrow. I'm not happy about the time it will take to travel back to shop or the time it will take to correct but I have no other option. The repair to the damaged part of the car looks great.
Likely to Recommend - 0.5/5.0 -
Please except 1 = N/A. I need to wait until management get back to me about the door.
Repair Quality - 4.0/5.0 -
Work on damaged area above average.
Customer Service - 3.5/5.0 -
Customer service varied so overall average rating.
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
they did not fux my windshield or hib cap
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was the second car that our family has had fixed at Gerber, and both times we were completely happy, both with the work done and the service. Everyone we dealt with was professional and friendly. Thank you all.
My Experience - 0.0/5.0 -
The repair looks amazing and the car is immaculate, inside and out. However, when I backed the car out of the garage this morning, I noticed the rear view camera was not working. When I picked up the vehicle last night it was backed in so I never saw the camera image until I backed out. I called the shop on the way in to work. They said to bring it in, I did but no techs were in yet so they said being it back in the afternoon. Not a big deal but I'm inconvenienced again. Outside of this issue, I could not be happier or more impressed with the work and the overall experience. Top notch on every level!
Likely to Recommend - 5.0/5.0 -
In a heartbeat. My car was returned to me in immaculate condition, inside and out, which I was not expecting. I am beyond ecstatic and will remain a loyal customer. Efficient operation that is so lacking in your industry. I'm honestly blown away at the effortlessness. I can't thank you enough. Well done , Gerber. Well done indeed.
Repair Quality - 5.0/5.0 -
Simply amazing.
Customer Service - 5.0/5.0 -
Great communication, organized, fast and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great Job! Thank you for doing a wonderful job and fixing my car on-time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Collision center did a great job. But I also had an order to fix a broken window. I received confirmation this window was replaced, but when I arrived, it was not. I was told someone would contact me today to schedule an on-site installation of my cracked window. Looking forward to the final resolution today.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Your system is porous. I fell through the cracks three different times with no appointments met or set. Communication was poor at best. I will never recommend nor use you ever again.
My Experience - 5.0/5.0 -
Great service in a timely manner. The car looks brand new! Amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service from Lucy at the front desk and the estimator Steven.
My Experience - 5.0/5.0 -
Staff is very courteous and helpful. Keep up the good work. I will recommt Gerber Collision to my family,friends and business associates. Thx for the smooth service.