Gerber Collision & Glass - Naperville/Ogden Ave.

My Experience - 5.0/5.0 -

Store did a fantastic job. Kept me apprised the entire time and was pretty darn close to the original estimate. I can not thank Gerber enogh!

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

All dents were removed and overall appearance looked good

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The quality of the work was great!

Customer Service - 5.0/5.0 -

Abby and Ray were great - informed, answered my questions, and really helpful.

Returned Clean

My Experience - 5.0/5.0 -

Ray and Abby went above and beyond to keep me informed and to help me. They made this whole experience very smooth and pleasant. Please send them my appreciation and thanks!

Likely to Recommend - 5.0/5.0 -

Best Gerber ever!

Repair Quality - 5.0/5.0 -

Ray and Abby were both very helpful and supportive! The customer service and communication was exceptional, and I appreciate them very much! They went above and beyond my expectations. This is the best Gerber I've been to. :-)

Customer Service - 5.0/5.0 -

Same as the first comment. I'm very happy with the customer service I received from both Ray and Abby. They went the extra mile and I felt very supported and heard.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Lack of communication regarding progress updates. Received vehicle back with paint marks all over it. Repair okay - not good enough for price charged. Was not notified of vehicle moving to second location as promised.

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

The team was very professional and they got my repairs done in a timely manner.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good job 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Ray was awesome with getting my car ready for me on time. Thank you Ray. Abbey was also great with communication. Both were kind and professional. I will recommend Gerber too friends.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I already took a Survey for Gerber.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service, great work, thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great quality and enjoyable to work with

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job as usual. I have only used Gerber for the last 25 years for all of my body work. They have always been reasonably priced and the work has been top notch.

Likely to Recommend - 5.0/5.0 -

Would be happy to recommend Gerber everyone I know

Repair Quality - 5.0/5.0 -

The quality of work was just fine . Very please with working with Gerber .I highly recommend them if one is needing there service

Customer Service - 5.0/5.0 -

Everyone was very helpful and very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I am extremely satisfied with the work completed on my vehicle by Gerber. Great job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0