Gerber Collision & Glass - Naples/Market Ave.

4.9 (3,517reviews)
98%
4824 Market Ave,  Naples,  FL  34104

Gerber Collision & Glass - Naples/Market Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,517)

Likely to Recommend

Repair Quality

Perfect repair, car looks good as new with no underlying or hidden issues. Team full of professionals. Would recommend

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Gerber made the entire process stress free and anyone would appreciate that.

Repair Quality

Gerber made things so easy for me. From start to finish they kept me informed & did a great job with my vehicle.

Customer Service

Customer service took care of everything & I really didn’t need to worry about a thing. Communication with them was top notch!!

Returned Clean

My Experience

So Happy with the professionalism and dedication Sending me updates every day The truck looks incredible So clean up and in finished in less time that they told me Richard H. Is a plus People in the office so cordial and gentle Great experience

My Experience

From the time I left my vehicle to be repaired the follow up phone calls, text messages were exceptional, professional, and very courteous, my hat goes off to the team for having such an experience and professional team. Should the need a rise I would definitely use your services again and I would highly recommend you.

My Experience

I'm so thankful for the wonderful repairs you did on my Ford. You were all so nice and helpful.

Likely to Recommend

Car looks good

Repair Quality

Great relationship always ready to answer questions good people

Customer Service

Good people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys are GREAT. Richard is the best. Thanks. I can drive my car again. Everyone is friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerber collision did an outstanding job on my car! The quality of the repair was excellent and my car looks brand new: the entire process was smooth from start to finish. The team was professional, friendly and kept me informed. My car was actually completed earlier than originally promise- highly recommend! ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Gerber Collision did an outstanding job on my car! The quality of the repair was excellent, my car looks brand new, and the entire process was smooth from start to finish. The team was professional, friendly, and kept me informed every step of the way. I couldn't be happier with the results. Highly recommend!

My Experience

Job was done well everything was left clean and it arrived before the date promised.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very happy with the people and service. I was surprised by how quickly the repairs were done and the repairs were perfect!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Dekendrick is easy to work with. He is very attentive and represents your company well. he immediately took care of the issue when I brought the car back. Also, Alex and Kristina are very cordial and a pleasure to work with.

Repair Quality

Customer Service

My Experience

Everyone was very cordial and professional. Having Rich as my go to person really made me feel like I was the most important customer. I thank everybody for the wonderful service.

Likely to Recommend

That depends on how the rest of the repair goes and how much of my time it is going to take up to get my vehicle back to where it was before the accident

Repair Quality

I understand that the shop is busy, but being told to come pick up my truck without it being finished was a bit offputting. When I came to collect my vehicle without the Center hub cover, which is purely cosmetic, and I understand that, I also noticed that there was still a scratch on the wheel. Well from the accident that was completely unaddressed. I was told it would be “fixed“ when I return to have the Center hub put back on. After examining it up close and touching it… It doesn’t feel like something that’s just going to be buffed off in five minutes. Not sure why it was completely overlooked. If I noticed it while I was being rushed out of the parking lot due to over booking at the location… I don’t understand how this was missed.

Customer Service

The people were great when I interacted with them. The work itself is what was lacking.

Likely to Recommend

Repair Quality

This was my best experience coming here ! Quick easy and super friendly! I really enjoyed the quick service and the smiles and greetings from everyone !

Customer Service

My Experience

This is the second time that my car has had work done at Gerber and I was completely satisfied each time! I have recommended them to friends as well. Love getting updates each day on my car repair!

Likely to Recommend

Already have.

Repair Quality

This is the second time that they have repaired my car and have been very satisfied with their work - especially the daily updates that I received. I have recommended them to all my friends and one told me how pleased she was!

Customer Service

Friendly, concerned and very patient explaining what had to be done.

Returned Clean

My Experience

Wow so happy with the results, my car looks brand new like if nothing happen to it. Amazing work and great customer service. They also did kept me updated with the process of my car which I liked. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean