Gerber Collision & Glass - Naples/Market Ave.

My Experience - 5.0/5.0 -

the team was very professional & accommodating. Mr. d &Danielle were great to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

great job at a reasonable price. staff was easy to work with and commucated well

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would totally recommend your business to my friend or colleague.The service was great & I was very pleased with the repair done to my vehicle

Repair Quality - 5.0/5.0 -

Very pleased with the repair of my vehicle

Customer Service - 5.0/5.0 -

Great communication was received w/Employees Richard & Christina before & during the servicing process.

My Experience - 5.0/5.0 -

Great staff. Thanks for the repair!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for the great work!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick, friendly, quality service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Dekendrick and his team were awesome. They communicated with me every step of the way and completed repairs before the scheduled date of completion. Thank you for all your hard work, I sincerely appreciate it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Dehendrick and his team were great - they were very professional and communicated with me throughout the repair process. Also, they completed my vehicle ahead of schedule too. Thank you for all your hard work, I sincerely appreciate it.

Customer Service - 5.0/5.0 -

The woman at the front desk was very nice and helped with the scheduling process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The rep was great

Returned Clean

My Experience - 5.0/5.0 -

Everything was done expediently. In fact ahead of what I expected. Every person I dealt with was courties and compitent. Something not found all the time these days Also, i commented on yhe cleanlyness of the shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I did submit an answer to the survey a couple of days ago. I will repeat it now. I was satisfied with the service and the promptness of the work done. The service person was friendly and professional. He went over my problem and understood what happened. He promptly had the problem taken care without having to keep the car over- night. The people in the office were friendly, and the office and workshop were clean and orderly.

Customer Service - 5.0/5.0 -

I have filled out the survey once. I also filled them out on my phone. Then since I keep getting notified that I have not done it, I called the Gerber shop where the work was done. I hope this is the last survey. JDL

Returned Clean

My Experience - 5.0/5.0 -

Car looks great

My Experience - 5.0/5.0 -

Very sufficient. Great job in a timely manner. The car looks great, they kept me posted with the project every step of the way. Very pleased . Thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very much satisfied. Job got done with in the promise time. Car looks good.

Customer Service - 5.0/5.0 -

Friendly and courteous.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional. I would refer anybody to this company

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent job on the car. The amount of time it took was much less than we thought it would be. The personnel was outstanding .

Likely to Recommend - 5.0/5.0 -

Sure would recommend Gerber to friends and family.

Repair Quality - 5.0/5.0 -

Service was excellent!

Customer Service - 5.0/5.0 -

Very professional!

Returned Clean

My Experience - 5.0/5.0 -

The work took less time than estimated The work looks impeccable. Truck looks like brand new. They washed and detailed the vehicle as well. Very pleased with work done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was exceptional, work done was equally as good. They cleaned inside and outside of vehicle as well. Very satisfied with work done. And was done faster than anticipated

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very clear and great repair.

Repair Quality - 5.0/5.0 -

Looks great ! Rich was very good explaining all that needed to be done. Kristin was also excellent having everything well organized and ready when I came I

Customer Service - 5.0/5.0 -

Great!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Excellent workmanship and excellent service.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

the entire repair process was A+ from start to finish. Office guidance was excellent. Estimate was provided quickly and repair was completed efficiently and effectively.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate how frequently updates were provided throughout the process and, of course, the professional repair that was completed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Appreciate the quality of service and timely updates.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The previously damaged area looks brand new!

Customer Service - 5.0/5.0 -

The moment I met Dekendrick for my estimate, I was already completely satisfied. He and the rest of the office staff answered every question I had with professionalism. But my initial meeting with Dekendrick was why I chose Gerber (plus your reputation in the community)

Returned Clean