Gerber Collision & Glass - Newcastle
Gerber Collision & Glass - Newcastle offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guys are all absolutely amazing and I appreciate your quick and wonderful service on my car! THANK YOU ALL SO MUCH! I will recommend your shop to EVERYONE!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Gerber Team in Newcastle is The Best of The Best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your front office team which includes; Clint, Sierra and Aleya were amazing, professional, friendly, helpful and personable. This is my 3rd experience with Gerber. Nobody likes to deal with collision repairs, but this trio made the experience pleasurable. They kept me informed daily of their progress, and even finished 3 days early. Totally amazing crew. I wouldn't ever go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my third experience with Gerber. And that should speak volumes, in and of itself. I couldn't be happier with my recent experience. I dropped my car off on Monday and had it completed by Friday. Alexa, Sierra and Clint took great care of me and were extremely friendly, professional and helpful. The techs that completed my repair were phenomenal. I've seen some negative reviews, and don't see how that was possible. I'd recommend Gerber to anyone. They also sent me a text every day to keep me informed on the status of my repairs. The entire team is amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and customer service again! I wi recommend them to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great customer service! Recommend them to anyone. This is the second time I’ve utilized them for repairs and have had outstanding service both times!
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were far and did a great job communicating with me while they had my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber collision has been the best experience I’ve had with repairs on my car. From checking it in to picking it up there was not one ounces of Stress or Anxiety. Extremely Polite Customer Service. They cared about me as a customer and that’s rare now. I can’t see going back to any other collision service other than Gerber anymore.. thank you so much for all you do and for a job well done! Brenda D. Hutcherson
My Experience - 5.0/5.0 -
Did a really clean job in a timely manner car looks like new again.
Likely to Recommend - 5.0/5.0 -
To all
Repair Quality - 5.0/5.0 -
Did a wonderful job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job, from start to finish
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work on the FJ cruiser and the Tundra
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work and staff. Highly recommend
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate all the updates, and my car was cleaner than when I left it. Thank you for the hard work. It really shows how much yall care about your customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from beginning to end. No body wants to have a wreck but if you do they will take great care of you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Gerber was so helpful throughout the entire process.