Gerber Collision & Glass - Newcastle
Gerber Collision & Glass - Newcastle offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fiberglass around front bumper had started come ng loose from last repair I should have brought it in immediately
Likely to Recommend - 5.0/5.0 -
Personally I would highly recommend to anybody. Very professional and knowledgeable.
Repair Quality - 5.0/5.0 -
Gerber Collision went well beyond expectations. Completely satisfied. I would receive a message at every phase and time it would take to complete, never any misunderstandings with communication like that. Did not see any hidden costs or fees which is always a plus.
Customer Service - 5.0/5.0 -
My point person and customer service was Sierra, everything she said and did happened in the way it was supposed to and was never left wondering. She explained every move.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always very good work. This is the third time my truck has been there.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have not found any problems with the repair and received truck in a very clean condition
Customer Service - 5.0/5.0 -
Friendly staff all around. Manager was very attentive and helpful
My Experience - 5.0/5.0 -
Everyone did amazing . Super fast work as always and Casey was excellent to work with ! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always the best help Casey was awesome and helped so much !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very informative and friendly
My Experience - 5.0/5.0 -
Vehicle was clean which was much appreciated. The rental car pick up at Gerber made the process very convenient.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My repair took roughly a month on something I was told would take 5-7 business days. I also had a check brake system light on after the repairs. This was not on the scan before repairs and when I got upset the manager said I would have to pay for a scan if it was showed not to be on them and that it could be because my truck was older? It was proven that both front vacuum lines were disconnected causing the error. They did replace them and that light is no longer showing.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great customer servie
Customer Service - 5.0/5.0 -
Great customer service