Gerber Collision & Glass - Newhall

4.8 (1,348reviews)
97%
23951 Newhall Ave,  Newhall,  CA  91321

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Newhall offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,348)

Likely to Recommend

Oh 100% be willing to send family& friends The work they did was 100% accurate. The car was clean upon receiving it. it felt like they really took care of my car the way I would want it to be taken care of.

Repair Quality

Everyone was super nice and helpful when it came to answering questions. I got constant updates on my vehicles work progress and and ETA as to when my vehicle should be ready.

Customer Service

Everyone was friendly and polite

My Experience

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My Experience

Always a pleasure, very professional but always courteous and personable, respectful, good work as always. Natalie was very helpful also.

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My Experience

Perfect

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My Experience

I appreciate how quick and easy this process has been and how informative they have been along the way.

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Everyone was great! The process was very smooth!

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Great service and communication

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Very great people and service.

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I already recommended them to someone

Repair Quality

Timely, efficient and went the extra mile to make sure it was an easy experience without any hassle. Very satisfied and would recommend Gerber Collision every time. Every employee was friendly and helpful. The standard of what every collision center should be.

Customer Service

Office staff stayed in contact and answered all my questions.

Returned Clean

Likely to Recommend

Great experience!

Repair Quality

Very happy with our experience at Gerber. Staff that we dealt with were very friendly, kind, efficient and timely!! Vehicle looked great when finished, and internal damage repaired.

Customer Service

As stated... very considerate and helpful... did what they said they would do in a very timely manner.

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Likely to Recommend

and to entire family as well

Repair Quality

Far beyond what I expected. Fantastic job and handing

Customer Service

kept me updated every other day at a minimum

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Repair Quality

Front desk and all the staff made this the most painless experience!

Customer Service

My Experience

After getting 2 prior estimates, this Gerber location has earned my loyalty! With their excellent teamwork I felt seen as a priority customer every step of the process. Natalie set the tone of professionalism and warm hospitality at the front desk from beginning to completion. The manager, Robert introduced himself before I left my car with Carlos and called me on the pick-up day to notify me the car was ready and answer my questions about handling the car rental drop-off. He was both professional and kind. At pick-up, Miguel in the shop came over to look into a question I had and treated me like family. Throughout the entire week, my agent, Carlos was patient, interested in my concerns, respectful and caring that my repairs were in line with the claim and fully addressed with excellence in workmanship before I left. I drove off from pick-up fully satisfied and confident in my choice to bring my car here. Gerber in Newhall has an exceptional personal touch, quality of work and professionalism. Did I mention the amazing work done? Top notch!! I'm saving their card to recommend to anyone I know!

Likely to Recommend

I will also spread the word on Google and Yelp because I too relied in part on reviews to find them. I want others to know they are worthy of their hard earned money and can trust them.

Repair Quality

After getting 2 prior estimates, this Gerber location has earned my loyalty! With their excellent teamwork I felt seen as a priority customer every step of the process. Natalie set the tone of professionalism and warm hospitality at the front desk from beginning to completion. The manager, Robert introduced himself before I left my car with Carlos and called me on the pick-up day to notify me the car was ready and answer my questions about handling the car rental drop-off. He was both professional and kind. At pick-up, Miguel in the shop came over to look into a question I had and treated me like family. Throughout the entire week, my agent, Carlos was patient, interested in my concerns, respectful and caring that my repairs were in line with the claim and fully addressed with excellence in workmanship before I left. I drove off from pick-up fully satisfied and confident in my choice to bring my car here. Gerber in Newhall has an exceptional personal touch, quality of work and professionalism. Did I mention the amazing work done? Top notch!! I'm saving their card to recommend to anyone I know! Please know that this site in Newhall builds the Brand and reputation in the auto repair industry for Gerber and loyalty locally. They should be praised and rewarded.

Customer Service

Please see prior remarks. I'm someone with high personal standards and recognize excellence in customer service when I see it. I couldn't have asked for anything more.

Returned Clean

My Experience

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My Experience

We just picked up our vehicle at Gerber collision, and I would like to thank Robert Salinas the general manager in making this process easy and stress, free, .His teammates did a exceptional work and outstanding workmanship. From the front desk of Natalie to the estimator, Carlos provide it with the best customer service. I will never hesitate to refer a friend or family. This is my go to shop. Thank you Gerber . My car looks like brand new !

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