Gerber Collision & Glass - Novi

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks beautiful. Very happy with the work

Customer Service - 5.0/5.0 -

Jeremy was very polite and kept us updated regularly

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

Alongside the recommendation to always call them instead of waiting.

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have used this collision repair shop for my vehicles since 2011. I have never been disappointed by the work.

Repair Quality - 5.0/5.0 -

Repairs were done very well. I could not see any imperfections at all.

Customer Service - 5.0/5.0 -

Repairs were done quicker than quoted and with great quality.

Likely to Recommend - 4.0/5.0 -

Hi, I had multiple issue after repair. 1.Bumper came out from left corner. 2.Getting low tire pressure error although tire is at 38PSI. 3.Door moulding came off.

Repair Quality - 2.0/5.0 -

Bumper not fixed properly. Tire pressure sensor malfunctioning Driver side door plastic molding came off. Engine sheet came off while I was driving on highway with my family. Put me in a dangerous situation. You guys kept the car for almost 2 months and I am highly disappointed. I did not sent my other car for repair and now I sent that and stuck with bad repair done by you guys.

Customer Service - 2.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional from start to finish.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Great service. Great body work.

My Experience - 5.0/5.0 -

The whole process was easy convenient very professional the team at Gerber Novi are the best

My Experience - 5.0/5.0 -

Professional staff and quality work completed earlier than promised

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

All around great experience!

Repair Quality - 5.0/5.0 -

Great Collision Shop. Communicated the status of my car by text along the way. Car was done early and car was returned spotless inside and out. Highly recommend this location all around and Michael was on point as my representative.

Customer Service - 5.0/5.0 -

Perfect customer service!

Returned Clean

My Experience - 5.0/5.0 -

Excellent job . Proper communication, fast and friendly service. Michael did an excellent job taking care of car answers all questions. Amazing person

Likely to Recommend - 5.0/5.0 -

Excellent representative and excellent service

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

On time with regular check-ins. No surprises and I felt they cared and were looking out for me the whole time. The entire team. Plus, the Jeep looks perfect again.

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Michael was fantastic and communicated clearly about everything

Likely to Recommend - 5.0/5.0 -

Absolutely would be a reference for you

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Michael was fantastic

Returned Clean