Gerber Collision & Glass - Novi
Gerber Collision & Glass - Novi offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Michael and Nanette were so awesome, and kept me informed every step of the way. The car looks great and was returned sooner than the estimate - thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair looks great! Very satisfied
My Experience - 5.0/5.0 -
I appreciate the prompt communication and the friendly service. The team was great to work with and did a great job on my repairs.
Likely to Recommend - 5.0/5.0 -
Great service. Friendly staff. Good repairs.
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Super friendly customer service. Was very great about keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was fairly smooth with Gerber Collision who repaired the body of my vehicle and was also able to contract out the glass windshield replacement during the same visit. Nanette the coordinator and Michael the technician were great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service from Michael! He took time to explain everything and ensure my vehicle was fixed properly. He provided regular updates and the project was completed in a very timely manner. Will continue to use Gerber Collision shop for all future repairs. The staff is friendly, experienced, and professional. 10 out of 10!
My Experience - 5.0/5.0 -
Loved the communication texts of updates on repairs
Likely to Recommend - 5.0/5.0 -
Great experience
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very pleasant
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
My Experience - 5.0/5.0 -
Great experience and service. Appreciate being kept up to date on status of repairs during repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am delighted with the cars appearance. It looks like new. Job well done. The “Maintenance Required” light is now on. Is that the result of the work that you did (re-calibration), or does it really need maintenance?
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
In and out quick. !
Likely to Recommend - 5.0/5.0 -
This is the only place I would recommend to a friend or relative.
Repair Quality - 5.0/5.0 -
Gerber collision did an outstanding job on repairing my car and it was done in record timing. Nanette at the front desk is knowledgeable and kind. Michael walked me through repairs that needed fixing, explaining it in laymen’s terms. I received almost daily updates on the progress of my repairs. I highly recommend Gerber Collision.
Customer Service - 5.0/5.0 -
Daily updates were much appreciated.
My Experience - 5.0/5.0 -
Jeremy and Annette were a pleasure to work with and our car looks fantastic. They also had it ready 6 days early! We are very satisfied!