Gerber Collision & Glass - Novi
Gerber Collision & Glass - Novi offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was exceptionally polite, professional, and communicative throughout the whole repair process. We were kept up to date at least once a week and repairs were completed much more quickly than I had expected. They even cleaned the interior of the car before returning! Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything seems fine.
Customer Service - 5.0/5.0 -
The people were very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and stuck to the timelines when it came to estimates
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I can’t think off another shop I would take my vehicle. Novi Gerber is great!
Repair Quality - 5.0/5.0 -
Excellent customer service, very prompt with communication on repairs, excellent with repairing vehicle in a timely manner. Gerber gets 10 stars from me!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Pleasure to work with them. Warm and friendly.
My Experience - 5.0/5.0 -
Gerber was terrific! Work done was impeccable and communication was helpful and consistent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We needed significant body work after an unfortunate rear-ending. Our tech, Jeremy, was wonderful! Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve used Gerber Collision for 10 years. Every time I’ve had a vehicle repaired I’ve been very happy with the communication and the work done to repair my vehicle. Definitely recommend them to anyone.
Likely to Recommend - 5.0/5.0 -
It’s the only repair shop I recommend.
Repair Quality - 5.0/5.0 -
I’ve had several vehicles repaired at Gerber over the years. Always very happy with the quality of their work, and the repair in my Ram 1500 was great.
Customer Service - 5.0/5.0 -
Could t have been better. Great communication all the way through the process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great! Jeremy was great to work with pointed out many issues i didn't see. I hope i never need collision work again but if I do it will be Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with how well the job was done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Their service is excellent, especially lead time to repair and performance of repairing.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly likely
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repairs looked great and completed sooner than estimated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everybody in the office were extremely nice! I give them “10”.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I’ve already spoken to the manager about my repairs being unprofessionally done. Each side of the hood is different and it’s very noticeable and they damaged the interior of my vehicle! I have a new 2026 car that I’ve paid over $60,000.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Great work again. Received my vehicle earlier than expected. Wouldn't go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Employees were professional, kept us informed as repairs progressed, and completed repairs to our satisfaction. Would recommend you too anybody needing collision or glasswork.