Gerber Collision & Glass - Oak Forest
Gerber Collision & Glass - Oak Forest offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0 -
They were a professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job. Took a little longer than expected due to shipping insufficiencies.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber did a great job replacing the bumper on my wife's Subaru. They completed the work in 4 days which was earlier than expected. Thank you!!!
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Great service. Polite and knowledgeable staff. Car was completed before the expected due date. Thanks!
Customer Service - 5.0/5.0 -
Great service. Polite and knowledgeable staff. Car was completed before the expected due date. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the repair of my vehicle and very happy with the cleaning of the inside of the vehicle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Superb job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Very professional, knowledgeable & kind. Would definitely recommend them!
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Great job in keeping me informed every step of way and thank you for detailing my car on inside too looks better than it was!!
Customer Service - 5.0/5.0 -
Great job Great updates
Returned Clean
My Experience - 5.0/5.0 -
Everyone I encountered there was amazing and friendly. My vehicle is back to its original looking state. I Wish them continued success.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber collision did an amazing job on my car, they were very thorough and kept me up to date with all the work that was being done. I’d highly recommend them for your car needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We were lied to from the day my husband dropped off the car. Was told they communicate progress 2 days a week. I only got 1 phone call the entire time, only receiving random automated texts. Was delayed from the original date of the 3rd to then be told it wouldn’t be ready till the 13th. My husband came home 2 weekends in a row missing a Saturday of work out of state only to be told the car was not in fact ready. I was told car was in Oak Lawn needing calibration and again, that was a lie. The car ended up being damaged while in the paint process so that is why it was taking longer and for over a week I was just fed stories. With the exception of the offer to personally bring the car to my driveway, we were offered no other compensation for the inconvenience meanwhile my family was losing out on hundreds of dollars in lost wages and gas money. It was the worst experience and I will be telling our insurance company to never recommend the Oak Forest shop to any of their customers.
Likely to Recommend - 0.5/5.0 -
Not worth the hastle
Repair Quality - 1.5/5.0 -
From day 1, we were lied to. No communication like they said. Mishaps along the way not disclosed. The only reason I gave a 3 was because the GM helped in the end. But trunk still doesn’t latch correctly and the turn signal only works every other time. The car will need to come back in for repairs when we can get it there but unfortunately my husband is needed in Iowa for work and he needs his car.
Customer Service - 1.0/5.0 -
Automated texts are not the same as bi-weekly updates
Likely to Recommend - 5.0/5.0 -
Everything about this experience was professional.
Repair Quality - 5.0/5.0 -
Car looks brand new, finished ahead of schedule, just slightly over estimate, wonderful employees to work with.
Customer Service - 5.0/5.0 -
Krystle (front desk) and Jeremy (estimator) were a pleasure to deal with.