Gerber Collision & Glass - Oak Lawn/Central Ave.
Gerber Collision & Glass - Oak Lawn/Central Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The young lady at the desk when you come in is very welcoming knowledgeable while you’re sitting there waiting the conversation says she’s having with the people on the phone. She’s very professional. The first person to whom you interact with means a lot and she’s really good for your company. I think her name was Annie. I’m not sure kudos to her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle was done even quicker than promised. Drop off and pickup is always very efficient. The staff is very nice to deal with. I'm always pleased with Gerber.
Likely to Recommend - 5.0/5.0 -
I've sent several people to Gerber already. I've worked with them before and respect how they run their business.
Repair Quality - 5.0/5.0 -
Gerber runs like a well oiled machine! Emily my estimator was great, Annie at the front desk is always phenomenal. The techs are amazing and actually delivered my vehicle 4 days early. A nice surprise since it's peak convertible season! Thank you Gerber!
Customer Service - 5.0/5.0 -
Phenomenal
Likely to Recommend - 3.5/5.0 -
They are far from my home
Repair Quality - 4.5/5.0 -
They did a great jo
Customer Service - 5.0/5.0 -
Communication was great
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The time the car was ready was as promised it was delivered clean and neat and looks great and thank you to David and I believe it’s Annie upfront. They answered all questions promptly and I hope I don’t have to see you guys again, but it was great Service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delivered in time and clean
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did
Repair Quality - 5.0/5.0 -
Did a wonderful job
Customer Service - 5.0/5.0 -
Great service.
My Experience - 5.0/5.0 -
Everyone at Gerber was great, from when I took my car for estimate to when I picked it up. The status updates were helpful, and date of delivery was not changed. Thank you Gerber Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was nice, and car delivered when promised.
Customer Service - 5.0/5.0 -
Staff was great, from time of estimate to pick up.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I asked the agent who was assigned to my vehicle does he able to replace my bumper and apply the custom paint so had on it pre-accident. He told me yes and when they called me to tell me that my vehicle was completed. Gerber Collision increase the estimate and didn’t tell me everything they were going to do to my vehicle before they did the work. Then, they called me after they changed the bumper and told me the custom paint could not be done. Therefore, I wasted time leaving my vehicle with them and I still have to take it to another shop to get the custom paint. I told him that I didn’t want to waste my time in the beginning if he was unable to apply the custom paint. After, so picked my vehicle up, my left turn signal was out and I told him about it, but he denied being responsible for it. I will never bring my vehicle back to this place.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
So far everything appears right
Customer Service - 4.5/5.0 -
Emily was very good at keeping me up to date
My Experience - 5.0/5.0 -
Great customer service, the moment you walk in. I would recommend to family and friends.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work done was great! However, I was told I would have my car by the end of July and it wasn't completed until 8/7
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The use of substandard materials was highly offensive to me. The manager told me it was insurance. If you advertise the use of "high-quality" parts, why would you let them to use it, if you can order the new ones. I hope they keep their word and call to get a b ew onto replace it.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
When I inquired about why there was scratches on the new unit, their manager pushed it off on the insurance and told me he was gonna get the new assembly for me, just to give him a couple days; I have not heard from him to say yes or no. I believe that you all advertise "highest-quality products." It simply isn't true.
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with everyone was fantastic. My heart full thanks to the Gerber team. My car looks like a brand new car. Thanks to you all.