Gerber Collision & Glass - Oak Lawn/Central Ave.
Gerber Collision & Glass - Oak Lawn/Central Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
The repair work was good
Repair Quality - 4.0/5.0 -
The Repair was fine. The customer service and Allstate was not fine too many calls too much confusion and the bill was incorrect. My portion was $500 and they kept telling me for all of it because they needed to collect from Allstate. I got numerous calls and I tried to reach both Allstate and Gerber. Very frustrating.
Customer Service - 2.0/5.0 -
They were helpful at the desk, but not as a phone calls for payment and the bill incorrect. They should’ve been calling Allstate because they are the ones that owe them the payment. I paid my bill and I’m still waiting for the receipt for the $500 there was problems with paying as the location that I had my car fixed, so the representative called another location to process the payment
My Experience - 5.0/5.0 -
Everyone was great and a special thanks to David for staying in touch throughout the process. The work the shop did was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber was great!! Customer service was outstanding!!! My car looks like new!
Likely to Recommend - 2.5/5.0 -
Too soon a to tell.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Say question one response.
Likely to Recommend - 5.0/5.0 -
According to I-CAR and Stellantis/Jeep repair guidelines, a post-repair diagnostic procedure is required to verify system health and clear DTCs created during shop service. Whether the system lockup was caused by voltage drops during service or write commands during your post-repair scan, the vehicle was in Gerber's exclusive care when the safety configurations and language controls glitched. Please provide Gerber's official written response stating that you are refusing to restore these driver safety features to pre-repair condition so I can submit it directly to the state regulatory board.
Repair Quality - 0.5/5.0 -
According to I-CAR and Stellantis/Jeep repair guidelines, a post-repair diagnostic procedure is required to verify system health and clear DTCs created during shop service. Whether the system lockup was caused by voltage drops during service or write commands during your post-repair scan, the vehicle was in Gerber's exclusive care when the safety configurations and language controls glitched. Please provide Gerber's official written response stating that you are refusing to restore these driver safety features to pre-repair condition so I can submit it directly to the state regulatory board.
Customer Service - 0.5/5.0 -
According to I-CAR and Stellantis/Jeep repair guidelines, a post-repair diagnostic procedure is required to verify system health and clear DTCs created during shop service. Whether the system lockup was caused by voltage drops during service or write commands during your post-repair scan, the vehicle was in Gerber's exclusive care when the safety configurations and language controls glitched. Please provide Gerber's official written response stating that you are refusing to restore these driver safety features to pre-repair condition so I can submit it directly to the state regulatory board.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice company. kept me posted on everything took a little longer then I thought but they were very polite and efficient. Very accommodating as well for keeping my car. Definitely would recommend them.
Likely to Recommend - 5.0/5.0 -
Customer service and repairs were great!
Repair Quality - 5.0/5.0 -
Very efficient and caring about their customers and service.
Customer Service - 5.0/5.0 -
Communication was great and all around help and work was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Gerber stands behind there repairs when let them know of a problem they make you know they will be there to correct the problem
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone that I encountered was very professional and I got my car back before the expected date and the work was amazing!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was regularly kept informed of the status of the repairs and the cost of the repairs. All of the people working at Gerber that I spoke with were extremely nice and helpful. And the repairs were excellent.