Gerber Collision & Glass - Oakland (Fl)

4.8 (118reviews)
96%
917a W Oakland Ave,  Oakland,  FL  34760

In operation 85 years.

Gerber Collision & Glass - Oakland, FL offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (118)

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The whole team here is wonderful -very friendly and professional. Thank you!

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Wonderful!

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Everyone is always giving stellar customer service and updates you about your vehicle

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My Experience

The best of the best, my car looks like a brand new car

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Very nice car body repair,service is excellent and fast,very communicative Coustumer Service.A truly outstanding service.

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My Experience

Have always had a great relationship with Gerber.

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I’m a long standing customer of Rachel’s, which was purchased by Gerber. Prior, I would not take my vehicle to Gerber. This is my first time so we’ll see what happens if I see something that doesn’t look right. The day after I received my vehicle back, I left for a 3 week vacation. I only commented on the obvious.

Repair Quality

Exterior had a lot of polish to be removed, inside was not cleaned up from work and people getting in and out.

Customer Service

Exterior had a lot of polish to be removed, inside was not cleaned up from work and people getting in and out.

My Experience

The experience was completely amazing. From the time I dropped it off until the pickup. I was Captain formed several times throughout the repair process. Everything was explained to me and all my questions were answered. Joanna and Rich were excellent in everything that they did. Which is a direct reflection on management. I'm hopeful not to have to be a repeat customer. But shouldn't need a rise they will be my number one choice. The staff could actually hold a clinic on customer service.

Likely to Recommend

Repair Quality

The level of service that I experienced was nothing short of excellent !! I was updated consistently and all my questions were answered . I never felt in the dark . From the front desk Joanna to my advisor Rich and even the manager all were amazing!!! The staff can hold a clinic on customer service! I hope not to need them again . But if the need arises .. I will certainly head back to Gerber Oakland!!!

Customer Service

Returned Clean

My Experience

The staff was very nice one. They kept me informed on an update of the vehicle in a timely manner. Upon a completion the fixed to my satisfaction.

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The shop made the process very easy and simple and accommodating

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My Experience

Great customer service. Clean facilities with comfortable waiting area. I am pleased with the repairs done. Updates provided.Work completed, expeditiously. Rental car assistance,Quality work. Though we met by accident ,I’m a satisfied customer.

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Car repairs appear to be done well. Car was cleaned like new, when I picked it up.

Customer Service

Professional customer service. Kept me updated on progress. Car repaired in a timely manner.

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Very good staff and customer service. My van took a little longer than expected but other than that very good experience

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My Experience

Joanna was very pleasant and efficient. Rich was very professional and knowledgeable and kept me updated on my vehicle. Great place and nice people

Likely to Recommend

Repair Quality

Joanna is very nice and Richard is very professional

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