Gerber Collision & Glass - Orangevale
In operation 81 years, 4 years at this location.
Gerber Collision & Glass - Orangevale offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went way beyond very satisfied
Likely to Recommend - 3.0/5.0 -
Right now, this early after repairs I’d say 7 to 8. I asked to have the grinding noise from the front when applying brakes be looked at, and it appears it wasn’t. There is no mention in the report I was given, and I asked for a front end alignment be done after the repairs, because the front end was pulling hard to the right after the accident. And when I got the vehicle back after the alignment was done, it pulled even harder to the right then when I brought it into the body shop.
Repair Quality - 2.5/5.0 -
The color of the factory and newly repaired and fresh paint didn’t match real good. But I’d hade other shops try to match factory paint and were unsuccessful at making a good match.
Customer Service - 3.5/5.0 -
The vehicle was returned earlier than the estimated date which made me happy. But it had an issue. They promised to look at with a metal on metal rubbing sound that wasn’t addressed, and was returned to me with the same noise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice and information was timely. The only concern in that trash from the repair was left in my trunk
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took about 3 weeks for them to get my repair on the schedule. I want happy with that, but at least my car was drivable. Once the work started, however, I was very happy with the regular updates and the repairs. Staff was friendly and helpful, too.
Likely to Recommend - 4.0/5.0 -
If asked, I would recommend them.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Once the work began, I was very satisfied with their work. I just wasn't happy that they couldn't get me in for 3 weeks.
My Experience - 5.0/5.0 -
Thank you for getting my vehicle repaired over the holidays. Best wishes to you in 2023!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So thankful Barry was able to help get my vehicle repaired during the holidays.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0 -
I was very comfortable with them they were very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for all the professionalism from everyone !! Would definitely recommend to everyone !!
Likely to Recommend - 5.0/5.0 -
To everyone
Repair Quality - 5.0/5.0 -
Perfection
Customer Service - 5.0/5.0 -
Everyone was very professional and polite !!
My Experience - 5.0/5.0 -
Great job and very fast turnaround. Would definitely refer to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was amazed of how Gerber kept me informed on the progress, I didn’t need to call and ask what’s happening, the people I talked to were so kind, the work was fantastic, and the icing on the cake was that I could return the rental car right to Gerber and be done with it, and it was done 7 days early, WOW!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The driver door release request switch was disengaged when car was returned, but Gerber fixed it in timely manner.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service advisor Vincent was very professional and kept me informed of the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the repairs.you guys did a fantastic job.. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent. Estimated repair schedule was accurate Coordination with enterprise for returning car was seamless Quality of repair and warranty of work great
Likely to Recommend - 5.0/5.0 -
If we or anyone we know in area we will be back or recommend
Repair Quality - 5.0/5.0 -
Seamless repair
Customer Service - 5.0/5.0 -
Communication Quality of work