Gerber Collision & Glass - Oregon City

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The collision, albeit "minor," was very difficult, as I was rear ended by someone who "couldn't find the brake petal." Surprising though, of the whole nightmare, I actually enjoyed the folks at Gerber Collision. If needed, I will return to them by choice rather than necessity. They were kind, knowledgeable, and empathetic. Dare I say I was lucky? For this interaction, absolutely.

Likely to Recommend - 5.0/5.0 -

Highly recommended and I'll return by choice if needed

Repair Quality - 5.0/5.0 -

Perfect!

Customer Service - 5.0/5.0 -

They treated me like an old friend (one they liked!)

My Experience - 5.0/5.0 -

It was a good job and the people were great to work with.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication! Repairs were done in a timely manner and the car looked great. Very helpful and friendly employees.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I’m happy with your work Thank you

Likely to Recommend - 5.0/5.0 -

I will recommend Gerber to others.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I am happy and satisfied with your work.

Returned Clean

My Experience - 5.0/5.0 -

Everyone that I dealt with were very kind. They keep me informed everyday on the repairs to my car. The ending results couldn't of been better. Very happy with choosing Gerber Collision & Glass. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0 -

Did ok, looks fine from a distance. Also forgot to mention the headlight assembly replaced is significantly dimmer then the original on the other side.

Repair Quality - 1.0/5.0 -

Paint on the windshield , some paint defects on the Fender, car makes a rattling noise at low. RPM when in drive that it did not make before

Customer Service - 3.5/5.0 -

It was good until I called to mention the problems with my car after they finished repairs.They said they would follow up , but didn't

Returned Clean

My Experience - 5.0/5.0 -

You guys were so amazing, Thank you so so much for all your efforts!!! Christina, your a blessing to the world!Allstate reps ripped me off and I’m sorry,

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks y’all!

Customer Service - 5.0/5.0 -

Christina is amazing!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was friendly, helpful and competent.

Customer Service - 5.0/5.0 -

Christine was super friendly and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Fantastic service!

Customer Service - 4.5/5.0 -

very professional and kind personnel.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You can't tell the damage was ever there. You guys did a great job.

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 2.0/5.0 -

Damages on my wheels, they do not fix my car completely now I have to make another claim Low quality job

Customer Service - 5.0/5.0 -

The people who attend the shop are very nice

Returned Clean

My Experience - 0.0/5.0 -

Inside fenderwell still shredded. Bumber not fully secured due to still shredded fender liner

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Will definitely recommend

Repair Quality - 5.0/5.0 -

Went above and beyond for me. Friendly staff. Would recommend to friends and family.

Customer Service - 5.0/5.0 -

Office staff was friendly and kept great communication

Returned Clean

My Experience - 5.0/5.0 -

Great communication through the process. Very appreciated. Also appreciate the timeliness of the repairs!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication. My car was in and out quickly, much appreciated.

Customer Service - 5.0/5.0 -

Everyone was very helpful and very nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

2nd time using this Gerber facility and they are fantastic! Christine makes everything easy.

Customer Service - 5.0/5.0