Gerber Collision & Glass - Orion Township

4.7 (4,243reviews)
94%
921 Brown Rd,  Orion,  MI  48359

Gerber Collision & Glass - Orion offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,243)

My Experience

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Repair Quality

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Repair Quality

Customer Service

My Experience

Excellent customer interaction with Tiffany and Jada both professional thorough and patient and friendly Excellent support with State Farm coordination

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Repair Quality

Amazing service

Customer Service

Perfect

Returned Clean

Likely to Recommend

Repair Quality

The repair went well, and I am satisfied.

Customer Service

Customer service was great! They answered all of my questions.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Good service. Car was one day late after the estimated time of two days but I am very satisfied with the work and service

Customer Service

Returned Clean

Likely to Recommend

If the car hadn’t been hit when it was there I would probably recommend but not now.

Repair Quality

As far as we can tell it’s ok BUT someone left a dent on the drivers side - NOT the side being repaired!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

From the 1st minute I was confident that I came to the right place. Organized, complete with outlining the process ahead, no worries from me. ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

A 10 out of 10. Appreciate the fine work.

Customer Service

Easy peasy. Professional and courteous.

Likely to Recommend

Yes, would recommend!

Repair Quality

The staff right from the beginning were professional and timely!

Customer Service

Very satisfied and would definitely recommend!

Returned Clean

My Experience

Tiffany at the front desk was professional and helpful. Duke was informative and his experience is obvious a strong asset. The work was done timely!

My Experience

Thanks Duke for all your help!

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Repair Quality

Customer Service

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Repair Quality

Very happy with my truck, they did an excellent job

Customer Service

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Repair Quality

Customer Service

My Experience

My car was not returned on time. It took almost 1 week extra than original quoted date. And Gerber shop did not even cover the whole rental car expense for the extra days they had my car. My car return was postponed 3 times and I was informed at very last minute every single time. When the car was returned, it was not even cleaned properly and there were stains on the rear car seat. I was extremely disappointed and dissatisfied.

My Experience

I was kept aware of the progress of my car all the way through. Everyone that I came in contact with was very pleasant and helpful.. I certainly would recommend Gerber collision.to anyone that needed collision work performed to their car.

Likely to Recommend

I would definitely recommend Gerber Collision & Glass and I have already several times prior to this

Repair Quality

everyone was very helpful and pleasant to work with. They kept me advised from day one to pick up date as to how my car was doing. The car looked great. Didn’t even look like I had anything done to it. It just looked very very good. There are concerned as to make sure that I was satisfied and that I was kept updated from day one. I would definitely recommend them.

Customer Service

his stated prayer my satisfaction with the customer service was excellent or number 10. I like that I was kept advise as to where my car was and that would be done when they said it would be.

Returned Clean