Gerber Collision & Glass - Pasadena (Md)
In operation 85 years.
Gerber Collision & Glass - Pasadena offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
My Experience - 3.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Phone communication was not good. Did not know the status of my vehicle when I called.
My Experience - 5.0/5.0 -
It looks as good as new!! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got my repairs ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks great
Customer Service - 5.0/5.0 -
Kept me informed on the work to my truck
My Experience - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I already meantioned to my friend and coworkers that they did a great job
Repair Quality - 5.0/5.0 -
Really nice place close to my house. Everyone was nice and informative. My car looked great just like it was . They kept me up to date throughout the whole process which only took a little over a week. I would definitely use Gerber again
Customer Service - 5.0/5.0 -
They were very friendly and kept me informed the whole time
My Experience - 5.0/5.0 -
Very good service quick repair
My Experience - 0.0/5.0 -
Car is great, however communication needs improvement. I was given 3 different times for pickup before I actually received my car.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Communication needs improvement
Customer Service - 3.0/5.0 -
Communication needs improvement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think you did a nice job of restoring my car.
Customer Service - 5.0/5.0 -
The customer service people were very helpful, patient and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One detail, they used my spare tire to replace the damaged tire, and put the damaged tire behind the back seat of the car
Customer Service - 5.0/5.0 -
Car looks great they did a good job, the people were friendly. They didn't replace the flat tire they just used the spare tire .
My Experience - 0.0/5.0 -
There were a few promises made in the beginning that never materialized. But overall, the basic job seems to be completed very well. Glue left on door handle and side view mirror but that was cleaned up quickly by Kim when my wife asked about it. Very friendly and helpful staff all around.
My Experience - 5.0/5.0 -
My car looks great!! No one would ever know that I was in an accident.
Likely to Recommend - 4.5/5.0 -
Yes I would recommend your company to friends!
Repair Quality - 4.5/5.0 -
My car looks great and it was nice that it was cleaned both outside and inside!!
Customer Service - 5.0/5.0 -
Customer service was very nice and easy to work with!
Returned Clean
My Experience - 5.0/5.0 -
Got my truck back and everything looked great. I need to call back about having the badge put back on the fender but I think it's because we have to wait for the paint to cure.