Gerber Collision & Glass - Pflugerville
In operation 85 years, 6 years at this location.
Gerber Collision & Glass - Pflugerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and delivered sooner than expected.
Customer Service - 5.0/5.0 -
very attentive and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were awesome!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I brought my vehicle in for repair, and while the initial damage was addressed, the vehicle was returned to me with additional damage—the driver’s seat adjuster is now broken. This issue was not present prior to service. I promptly notified your staff and was advised that it would be resolved; however, I have not received any follow-up or update since 3/30. This lack of communication and failure to address a service-related issue is concerning. I expect a timely response and a clear plan to remedy the damage caused while the vehicle was in your care. If I do not receive a response within the next day, I will consider pursuing further action, including formal complaints and public reviews.
Customer Service - 0.5/5.0 -
I brought my vehicle in for repair, and while the initial damage was addressed, the vehicle was returned to me with additional damage—the driver’s seat adjuster is now broken. This issue was not present prior to service. I promptly notified your staff and was advised that it would be resolved; however, I have not received any follow-up or update since 3/30. This lack of communication and failure to address a service-related issue is concerning. I expect a timely response and a clear plan to remedy the damage caused while the vehicle was in your care. If I do not receive a response within the next day, I will consider pursuing further action, including formal complaints and public reviews.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They worked with me and got my vehicle repaired before our agreement date! Professional and excellent customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was easy and quicker than expected, and I was also given good advice to save a significant sum of money for the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Excellent customer service and awesome work! For sure In good hands
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for the great work and fast, friendly service!
Likely to Recommend - 5.0/5.0 -
Quality work and great people!
Repair Quality - 5.0/5.0 -
Gerber was fast, courteous, and did a stellar job with the repair.
Customer Service - 5.0/5.0 -
It was super easy and a really quick turnaround to get the car in for the repair. The person at the front desk was so nice and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication on status. I appreciated being aware of the progress and completion in real time
Customer Service - 5.0/5.0 -
A bit incomplete since they are looking for a lost key, but given how they have handled everything to date I don't expect that to be an issue.
Returned Clean
My Experience - 5.0/5.0 -
Everything went well. The staff was very courteous. The technician that fixed my car was very thorough with his job performance. He made sure to explain everything he did to my car. They kept me informed of the repair status the whole time. Great customer service!