Gerber Collision & Glass - Pflugerville

4.8 (3,263reviews)
96%
1210 W Pecan St,  Pflugerville,  TX  78660

In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Pflugerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (3,263)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mucha demora en el arreglo del carro,así dando información de posible solución que no eran así

Likely to Recommend

No creo

Repair Quality

Después de demorarse varios días por poca cosa para hacerle,es decir demasiado moroso en el trabajo,el pasillo cuando llueve se moja,toda esa parte se moja la cual estoy muy insatisfecho

Customer Service

Porque luego de cambiarme la fecha de entrega tres veces,ne avisaban el mismo día en la tarde bien tarde

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Service Great Staff Great Atmosphere

Customer Service

Returned Clean

My Experience

IM SO APPRECIATIVE WITH HEATHER & MICHAEL SR. & ALSO MANAGER. THEY WERE SO TENTATIVE., PATIENT & WELCOMING DURING THIS TIME OF COVID & HATRED. I GENUINELY APPRECIATE THEM. A-1 STAFF PROFESSIONALISM.

My Experience

Everyone was professional and courteous. The work done to my Tundra looks awesome.

My Experience

The service and repair was AWESOME!!

My Experience

Likely to Recommend

I tell everyone about what good work Gerber does. Thank you. I would recommend Gerber to anyone.

Repair Quality

My service was excellent. The work that was done on my car was so perfect. Thank you.

Customer Service

I was informed about the progress on my car continually. Customer service was the best. Thank you.

Returned Clean

Likely to Recommend

Repair Quality

Excelent service 💯 recomended Mike junior did a great job 👏

Customer Service

Mike junior did a great job 👏

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The inside roof liner was damaged during replacement of my front windshield. Also there were cut on the dashboard on the driver’s side

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

No comments. Everything was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I believe they will get my issues corrected

Repair Quality

Still have an issue with the hood not lining up properly. I asked before I left. To have it adjusted but it was not adjusted. Now my daughter who owns the car is not satisfied. Need to get it back in for correction

Customer Service

My Experience

Michael was excellent and very knowledgeable and experienced and I will recommend Gerber.

Likely to Recommend

Repair Quality

Michael was very knowledgeable and helpful

Customer Service

Right on time and well done

Returned Clean

My Experience

I received a quote on June 4 and had to wait until June 22 to get in for a repair appointment. On the morning of June 22, half an hour before the appointment, I got a voicemail saying they had to cancel me, which I didn’t get a chance to hear before I went down to the shop. I got rescheduled to July 8. I dropped off the car on Thursday, July 8, and was told that I’ll hear about estimated time of repair being finished the next day. I asked roughly how long these type of repairs take, and I was told it will probably be ready by next Tuesday but in any event I’ll get a more precise estimate tomorrow. Friday comes and goes without an update. Monday comes and goes without an update. Tuesday 7/13 afternoon I get a voicemail saying they found a new damage that will increase the estimate. I call back to find out that they didn’t even touch my car until that Tuesday morning (5 days since drop off) and just found more damage that was not accounted for in the estimate. It was going to cost me $500 more (nearly 1/3 more than initial quote) to get it all fixed. Complete bait and switch tactic after they made me wait 6 weeks for the repair. The only dim light in this very dark and depressing experience was that I was told it will take another 7 days of wait to get my car back, but it was done in 2 days. But that makes me upset all over again because it was a 2-day job that I had to wait 41 days in total. Would never use Gerber again.

My Experience

Micheal (aka Sr) was really helpful throughout the whole time. Kept me updated with my vehicle and completion was done on time.