Gerber Collision & Glass - Pflugerville
In operation 85 years, 6 years at this location.
Gerber Collision & Glass - Pflugerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jherlyn was an absolute blessing. The truck was fixed quickly and when I had an issue he took care of it without batting an eye. Thank you!!!
Customer Service - 5.0/5.0 -
Jherlyn Was amazing!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jherlyn and the staff at Gerber did a great job repairing my Ford Edge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did a great job on the repair my Ford Edge.
Customer Service - 5.0/5.0 -
Great job communicating the status of my vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Promptly and on time fixing.
My Experience - 5.0/5.0 -
I definitely recommend this shop because they are fast and friendly; they do everything very well and are excellent at providing accurate information—they finish exactly on the date they promise. So, I am very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional,
Likely to Recommend - 5.0/5.0 -
Se lo Merecen recomendarlos
Repair Quality - 5.0/5.0 -
Very good!
Customer Service - 5.0/5.0 -
Muy comprensible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the quality of the repair. The work was completed professionally, the issue was resolved correctly, and everything was returned in excellent condition. The repair exceeded my expectations, and I appreciate the attention to detail, communication, and overall customer service provided throughout the process.
Customer Service - 5.0/5.0 -
I am extremely satisfied with the customer service I received from the repair shop’s personnel. Everyone was professional, courteous, knowledgeable, and attentive throughout the entire process. They kept me informed, answered all of my questions, and made the experience smooth and stress-free. Their commitment to customer satisfaction was evident, and I greatly appreciate their excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Outside and inside of vehicle was dirty from outside dust. Windshield wiper fluid doesn’t come out anymore since being at the shop, but I can’t confirm that they did anything ti cause the damage.
Repair Quality - 2.5/5.0 -
I had to take my vehicle back several times due to miscommunications. Bad timing with calibration services knowing that I would be waiting in shop and inadequate understanding of the part that had been brought in. Once we figured out what the actual issue was, it was put on and corrected. However, the technician the put the part on then proceeded to scratch up the passenger fender and passenger door. Looks like he may have been wearing a ring during installation. The only reason I’m not giving a 1 is the general manager doing everything in his power to make it right and not charge or nickel and dime me for services. He attempted to work with my schedule and personally gave me rides back to my home, when needed. However, I find myself extremely hard-pressed to want to recommend or want to come back to this location due to the lack of quality control in the back of the house. I am wanting to get the paint repairs done in a timely manner since they were damaged by the company, but after that, I’m not sure I would want to come back for out of pocket work.
Customer Service - 1.5/5.0 -
I had to take my vehicle back several times due to miscommunications. Bad timing with calibration services knowing that I would be waiting in shop and inadequate understanding of the part that had been brought in. Once we figured out what the actual issue was, it was put on and corrected. However, the technician the put the part on then proceeded to scratch up the passenger fender and passenger door. Looks like he may have been wearing a ring during installation. The only reason I’m not giving a 1 is the general manager doing everything in his power to make it right and not charge or nickel and dime me for services. He attempted to work with my schedule and personally gave me rides back to my home, when needed. However, I find myself extremely hard-pressed to want to recommend or want to come back to this location due to the lack of quality control in the back of the house. I am wanting to get the paint repairs done in a timely manner since they were damaged by the company, but after that, I’m not sure I would want to come back for out of pocket work.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Some of the best customer service I have ever had! The whole crew were very friendly, communicative, and helpful.