Gerber Collision & Glass - Port Orchard

4.8 (2,168reviews)
96%
1490 Lumsden Rd,  Port Orchard,  WA  98367

Gerber Collision & Glass - Port Orchard offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,168)

Likely to Recommend

Repair Quality

All the staff were so nice and helpful. I trusted them with my car and they did great what more can you ask for.

Customer Service

Returned Clean

My Experience

Very easy to work with keep me informed as work was being done Happy with the job that was done and I would recommend them

Likely to Recommend

Repair Quality

My car was fixed in a timely manner communicate was good

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Beautiful job.

Customer Service

Everyone was helpful and professional

My Experience

They did a great job, when I got my car back My windows were cleaner, the dash was cleaner, not to mention my car was restored to prior shape looked new. Would highly recommend them. Also with Allstate repairs are guaranteed for life.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We won't return and definitely won't recommend to others unless it's their only option for repair. Really sucks because we have had a great experience in the past there. Maybe the staff has just changed too much?

Repair Quality

Entirely unsure that the repairs were done correctly considering that several parts were missing upon pickup. This will cost more money to have another shop take a look to make sure all was done and more gaskets or other pieces aren't missing. We chose this shop because we had a great experience in the past, but this time was a bit of a mess at the end. Really frustrating.

Customer Service

Pretty indifferent. Kenny was very kind and professional through it all and the paint tech that fixed the scratch was great and very professional. The tech that tried to pry the mirror cap off was not a fan of my car which was odd and Bonnie at the front desk made text message communication a bit confusing. Overall, lots of room for improvement!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs were handled in a timely manner with efficient communication throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Matt and Kenny were absolutely fantastic to work with. Great customer service. Will definitely recommend to others!!!!👍

Returned Clean

My Experience

Wonderful experience from start to finish. The staff was friendly and professional, communication was clear throughout the process, and the quality of the repair was excellent. Highly recommend!

Likely to Recommend

Fantastic customer service.

Repair Quality

Customer Service

Kenny was wonderful and handled all the details expertly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for being so helpful and delivering our honda odyssey back so quickly. Keep up the good work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work was done very,and early

Customer Service

My Experience

Excellent job! Done quickly and within estimate. Kept me up to date on progress daily. Very friendly service. Rate Gerber c&c 15 on a one to 10 scale.

Likely to Recommend

Repair Quality

Customer Service