Gerber Collision & Glass - Puyallup
Gerber Collision & Glass - Puyallup offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Everyone was EXTREMELY nice and polite. Having to call for updates was cumbersome. Your parts vendor dragged their feet
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% to anyone needing repairs due to a collision.
Repair Quality - 5.0/5.0 -
The work coming out of this shop is of the highest standard.
Customer Service - 5.0/5.0 -
Friendly, knowledgeable, efficient.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They’re the absolute best!
Repair Quality - 5.0/5.0 -
I have always trusted Gerber, formerly South Hill Collision, with all of my vehicles over the years. I will not go anywhere else. They are always kind, courteous & professional. They communicate very well too. Keeping me updated on my vehicle’s status.
Customer Service - 5.0/5.0 -
Very kind & courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. Damages were fixed and truck was fixed in 8 days.
Customer Service - 5.0/5.0 -
Repairs were done well and it only took a week to complete. Thank you for your great service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work on my car, would recommend this place, thanks for no stress Service’s!
Customer Service - 5.0/5.0 -
See previous note
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
My “new tire” has pits on it from where the tire was attached to the rim
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
All in all it was a good experience. Just would like to have updates and an idea when the repair would be done approximately.
Repair Quality - 4.5/5.0 -
Everything seemed to go smoothly with the repair. I called in to see how things were going. I wished we would have gotten an update on the repair just so we knew a time frame for the completion. But everything looks good.
Customer Service - 4.5/5.0 -
They were friendly and professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told at 4:50 on Friday that my car was ready and could be picked up by 5. That’s 10 minutes and of course I couldn’t make it in that short time frame so couldn’t pick up the car until Monday. Also, car had been vacuumed and wiped but not a deep clean on the interior. The cargo area was not even vacuumed at all. When I am paying so much for the repair I expect a better cleaning.