Gerber Collision & Glass - Sumner (WA)
In operation 85 years.
Gerber Collision & Glass - Sumner offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work and communication
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the communication throughout the whole repair process. Brit and Angela were absolutely a pleasure to work with. Highly recommend Gerber Collision and Glass!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff are extremely helpful, friendly, informative. They keep you up to date with the progress of the repairs and explain every detail throughout. The speed of the repairs was amazing and I was genuinely surprised how fast they completed the job. Absolutely would recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were very excellent and friendly. Kept me up to date with daily texts with regards to the progress of repairs. I was amazed how fast they did it all and the quality of the work is second to none. Would absolutely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
quality of repair is fine. But the techs removed my badges, i guess to repaint the door- but the door wasn’t even damaged. So I’m confused as to why that was needed but then they didn’t put new badges on. Just frustrating because now I don’t want to leave my truck left at the shop just for some badges and then if they’re not putting them correctly it’ll make things worse. Just a massive inconvenience for something that seems never should have been messed with. And when it was, wasn’t communicated as to why.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It's a positive experience. The communication was exceptional and the team friendly. I wouldn't go anywhere else!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication about drop off and pick up could have been clearer-dates kept changing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top notch service from beginning to end. Great communication and it was finished early ! Thank you Angela and Brittany for all your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gerber did a great job on the repairs. Very quick and ready when they said it would be.
My Experience - 0.0/5.0 -
The parking break did not work after I picked it up.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good work! Glad to be informed about care instructions for paint. Than you.
Customer Service - 5.0/5.0 -
Than you for your hard work
My Experience - 0.0/5.0 -
I think the paint color could have a better match.
My Experience - 5.0/5.0 -
My car looks like brand new and was done ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired right and ahead of schedule!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work great finish!