Gerber Collision & Glass - Rancho Cucamonga

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job with the repairs!

Customer Service - 5.0/5.0 -

Great communication.

My Experience - 5.0/5.0 -

I appreciated the updates and finishing ahead of estimated timeline. I also appreciated the car wash.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did a very good job on my car. They updated me with how the process was going. They completed my car with care. Very friendly staff. Thanks for the work completed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Mariano and Isabel provided excellent service constantly providing updates on my vehicle. The repair service was done extremely well and very quickly. They went above and beyond particularly with the deep clean and wash that was done on the exterior and interior.

My Experience - 5.0/5.0 -

I have been to a few collision centers over the past decade. Mariano with Gerber Colision exceeded all expectations. This was by far the best customer service with the most professional experience..Thank you Mariano ! I highly recommend Mariano with Gerber colision.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Mariano with and his team took great care of my car from start to finish. I was updated every step of the way. I highly recommend Gerber collision! Thank you Mariano!

Likely to Recommend - 0.5/5.0 -

I don’t appreciate a business taking advantage of their customers or their insurance company by charging for items that were never installed. And having their vehicle sit for a full day without being touched, yet telling the customer they are currently working on it and it will take another day. Dash cams are great to have for these situations.

Repair Quality - 3.5/5.0 -

QC could be better before delivering vehicle back to customer. Customer shouldn’t be the one pointing out flaws.

Customer Service - 2.5/5.0 -

Good service from shop’s personnel when vehicle was first brought in. Customer service after car was returned to customer and issues were noted to shop has been poor.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Will definitely refer to or friends

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Outstanding Service! Mariano kept us informed on the repair progress while we were on a road trip. Jason the body repair tech did an amazing job. The paint is spectacular….Zach runs a good shop….Kidos baby :)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Manager and Staff is very professional and all work on my Lexus was done to a high level of quality. Communications during repair were excellent

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Most definitely

Repair Quality - 5.0/5.0 -

Very satisfied with the quality of the work. Loved that I got my car super clean.

Customer Service - 5.0/5.0 -

Outstanding

My Experience - 5.0/5.0 -

Exelente servicio muy amables reparacion rapida un equipo bien formado un mecanismo super con el conecte de car for rent Enterprice Muchas gracias y buena suerte para todo el equipo Gerber

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was very friendly. They kept me updated in a timely manner. My car was completed ahead of time. All repairs were done well, and it was returned to me in a great condition. Thank you Mariano

My Experience - 5.0/5.0 -

Thanks I’m very satisfied

My Experience - 5.0/5.0 -

I am very satisfied with the service. They were very kind and kept us updated on everything. Very pleased with the work they did.

My Experience - 5.0/5.0 -

Always kind and giving updates. Fixed car at a very good time frame

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean