Gerber Collision & Glass - Rancho Cucamonga

My Experience - 5.0/5.0 -

Good job. thank you everyone was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Marciano was amazing! He was great at explaining everything and made sure my cat was done perfectly.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Exceptional customer service

Customer Service - 5.0/5.0 -

Awesome!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I want to thank Mariano and the team at Gerber Collision. They provided excellent customer service and went above and beyond to make it a great experience. They provided updates throughout the entire time.

Customer Service - 5.0/5.0 -

Mariano provided update on progress of repair throughout the whole experience

Returned Clean

My Experience - 5.0/5.0 -

Gerber Collision was exceptional from the start to the finish , the front desk receptionist is outstanding she quick and appear to know her Job, Mr Jimenez the estimator was awesome he explained in detail how the process works with the time frame , Final outcome I would definitely recommend to anyone Great Job to all staff involved, Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0 -

Great work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had a great experience and things look wonderful. Very personal and organized. They even coordinated a ride to pick me up and drop me off at the rental car company!! Overall, it was great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great professionalism, communication was great and they helped me understand the process all along the way

Customer Service - 5.0/5.0 -

Same

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great staff and service, quick turnaround time...

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Mariano was extremely helpful in making sure that I understood the entire process. I also appreciate how accurate his timeline was. I surprises. Thank you.!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I absolutely loved how I would get an update on my cars progress twice a week. It was wonderful knowing there was progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Mariano and the staff were so helpful and put my mind at ease knowing my car was in good hands. They kept me in the loop with regular updates and even let me drop off the rental car for me to pick up. Everything was on time and spot on.

Likely to Recommend - 5.0/5.0 -

Un trabajo muy excelente

Repair Quality - 4.5/5.0 -

Buen trabajo ya reviso es muy professional

Customer Service - 4.5/5.0 -

Excellent

Returned Clean

Likely to Recommend - 3.5/5.0 -

Left rear fender not done

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It’s amazing! Looks good as new. Isabelle and Mariano were great.

Customer Service - 5.0/5.0 -

Yes! See last comment. Kind, communicative, and helpful.

My Experience - 5.0/5.0 -

Mariano J was great when it came to communication and giving updates on my car. All around the shop had great customer service. Fast service it didn't take them long to repair my car. I would definitely use them again

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

This is higher than a 10. Mariano Jimenez has been fantastic at keeping me appraised of how the repairs are going. He has gone above and beyond to help me get my car set up to transport to Texas. I couldn’t have had better service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication all around. Vehicle repairs completed on time and car was immaculate when I picked it up.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0