Gerber Collision & Glass - Richland
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Richland offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Estoy satisfecho con el trabajo que hicieron los chicos reparando mi auto, todo el tiempo me mantuvieron informado de los avances, me sentí confiado en que podía comunicarme con Ashley en español y muy contento con el resultado. Aprecio mucho su trabajo altamente profesional.
My Experience - 5.0/5.0 -
Very good about keeping us with updates. Very professional and sis a great job. 5 stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was explained in a way I understood, answered my questions and was easy to get hold of when I called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was beautifully done and in a quick time frame. We highly recommend you to others!!
Likely to Recommend - 5.0/5.0 -
Definitely will recommend to others.
Repair Quality - 5.0/5.0 -
This was a top notched job. Very well done!
Customer Service - 5.0/5.0 -
Everyone was very professional and accommodating.
My Experience - 5.0/5.0 -
They provided excellent service from the front desk personnel to the repair team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The services are excellent especially the front desk personnel and repair team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding work-quick turnaround, excellent quality repair and finish. Could work on accuracy in estimating-final price almost double the estimate-but again, the fast turnaround and high quality was worth it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a beautiful job and kept me informed all along
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job on my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I will not know until Friday evening when I get home. My Son picked up my vehicle and said it looks great 👍, and told me to checkout the work when I get back home. Thank You for the quick return of my pickup! When I get home the evening of the 26th of December I will comment on the repairs once I have checked out everything. Thank you, Tim Manning. (Please send me another email on the 26th of December 2025 and I will be glad to confirm the repairs and make the comments accordingly. Thank You, Tim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
To date I am very happy with the fine job that was done. However, I reserve my final judgement for 6 weeks from now to be sure that the final repair and finnish lasts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At this time, less that one week after work completion, I am very satisfied. However, I defer further judgement until after 90 days, just to make sure it weathers well.
Customer Service - 4.0/5.0 -
Front desk person was great . The initial estimator not so much. However, she did a very good job explaining everything after the work was done.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great! They went above and beyond on my car! Saw a safety issue and also fixed that knowing I drive my kids around. Awesome work and very nice people.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is still something wrong with my left wheel, after the accident there has been a weird shifting feeling and sound coming from the left front wheel.