Gerber Collision & Glass - Richland
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Richland offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my Honda hrv
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The paint on the hood looks a bit thick and there are some pin hole bubbles also.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me up to date on repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked the text updates on Tuesdays and Thursdays, was very helpful
Customer Service - 5.0/5.0 -
They answered all my questions
My Experience - 5.0/5.0 -
Very professional and polite.
My Experience - 5.0/5.0 -
The team in this location did great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Calibration took longer than I expected and maybe for them too. Good job overall. Thanks.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
It would be recommended if their policy was okay with their repairs.
Repair Quality - 5.0/5.0 -
The repair was done using genuine Toyota parts. Painting was a great match. The repairs were timely. They even delivered car to me.
Customer Service - 5.0/5.0 -
Estimated cost was the cost payed. State Farm on line made the task easy as Gerber is their preferred shop.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were recommended to me by a family member and I would do the same!
Repair Quality - 5.0/5.0 -
It runs like it did before the wreck.
Customer Service - 5.0/5.0 -
They keep me updated on everything.
Likely to Recommend - 5.0/5.0 -
Very efficient service.
Repair Quality - 5.0/5.0 -
Competent repair service and very helpful coordination of the process.
Customer Service - 5.0/5.0 -
Friendly welcoming staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
It was great. Would recommend.
Repair Quality - 5.0/5.0 -
Repair looks great. Great communication. Took a bit longer but new models are likely more difficult.
Customer Service - 5.0/5.0 -
Great, Carson was awesome and keeping me in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job in fixing the damages to our car ! :)
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks as though there was never any damage. Beautiful workmanship and it was finished sooner that expected. Not only that, but my vehicle was completely washed and vacuumed. A nice additional touch! I highly recommend Gerber and I would hire again but hope I never need to.