Gerber Collision & Glass - Rochester/Monroe Ave.

4.7 (2,747reviews)
94%
280 Monroe Ave,  Rochester,  NY  14607

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,747)

My Experience

Great job

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Repair Quality

Customer Service

Returned Clean

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Customer service outstanding

Repair Quality

Upon pick up Sis Ann was repaired and looked as if she was never in a comprehensive collision while in here driveway

Customer Service

Julia and Mallory were very kind professionals whom were a pleasure to do business with

Likely to Recommend

Repair Quality

You did an excellent job

Customer Service

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Customer Service

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Repair Quality

I'm satisfied other than the fact that my car part came in destroyed and had to be reordered so the timing of my car kept was a little longer than expected. My car was cleaned basically detailed and I appreciate that some places don't do that. The only issue that I have is my dashboard when I go to my settings something is not set right

Customer Service

Likely to Recommend

Now I have a place in the future!

Repair Quality

My car looks amazing! Mallory was awesome. She knows what she’s doing and I value her help throughout this. I still can’t believe how great my car looks. Thank you!!!

Customer Service

Mallory is fabulous!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The team did a great job keeping me informed of the progress.

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Customer Service

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Repair Quality

Customer Service

Didn’t like the receptionist attitude. She was rude.

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Great location

Repair Quality

The staff was friendly, fast and efficient! Great location, I highly recommend!

Customer Service

The team was friendly & fast!

Returned Clean

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My Experience

The whole experience was great. I especially liked being contacted twice a week with an update. Class act!!! Cleaning it inside & out was over the top. I was embarrassed about the messy car I brought you. Now I ride clean & tall!! I would (and already have) spread the good news of your business. Happy weekend!! Margie & Big Blue

My Experience

My Mazda CX-5 is in the best hands when I drop it off at Gerber. It always looks fabulous, and the workmanship is second to none. Everyone at Gerber is friendly, courteous and professional. I should know - I’ve been back three times!!!! A special shoutout to Julia and Mallory. They’re the best! Carla XO

Likely to Recommend

I wouldn’t go anywhere else!

Repair Quality

Perfect!

Customer Service

Customer service is second to none.

My Experience

Mallory is the best! So is Julia!

Likely to Recommend

Repair Quality

Fantastic place! Great customer service and great quality of work. Will recommend to everyone. Thank you!

Customer Service

Perfect service

Returned Clean

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Repair Quality

This collisdion shop is outstanding!! Very personalbe, professional and timely & their pricing was the best I found. I will go back but hoipefully my daughter improves her driving so I won't have to lol

Customer Service

professional & courteous

Returned Clean

My Experience

Everyone was very attentive and the quality of the work was outstanding

Likely to Recommend

Repair Quality

Customer Service