Gerber Collision & Glass - Rochester/Monroe Ave.

4.7 (2,747reviews)
94%
280 Monroe Ave,  Rochester,  NY  14607

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,747)

My Experience

Such amazing service. Kind people who understood how difficult it can be to get these things done. Definitely recommending you others!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have and will always have any collision work done by Gerber I was with them when they were Nu look and will continue under their new name Gerber. When I went to pick up my car today 2/10/20, my car looked like it had just came out of the car dealer showroom. Thank you Gerber as always I am a happy customer!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very nice and pleasant to work with. The staff were very helpful and kept me informed every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

This shop was very professional. There were some very uncontrollable circumstances in the repair of my vehicle. Because of the GM strike parts were not available and the repair took (2) months to complete. The shop was frustrated that they could not make the repair when they wanted because of the lack of available parts. The shop worked very hard when they did receive the parts and returned the vehicle very clean. I was so impressed with their customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

On time service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication from Lacie and Kate. They really kept me calm, they are pros!! My car looks beautiful, drives smoothly, and feels truly repaired, like new. I'll be sure to recommend Gerber to anyone needing collision work.

Likely to Recommend

Without a doubt!! People seem to know Nu Look but they don't recognize the Gerber name yet.

Repair Quality

Car looks amazing and drives smoothly, like new again!!

Customer Service

From day one to day 17 (eek!!) I got frequent and detailed communication from Gerber. I know Lacie and Kate by name and face. They took wonderful care of me and my car!!

Returned Clean

My Experience

Kate was amazing and made everything so easy! The work done was excellent and I couldn’t be happier!!! Thank you!!

Likely to Recommend

Repair Quality

Everyone was amazing!!! Kate was GREAT!! Thank you for making my car look amazing!!!

Customer Service

Returned Clean

My Experience

Exceptional Job !!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Third time coming back at the shop and I can say they never disappoint!

My Experience

Kate was great, as well as everyone working in the office. They kept me updated while my vehicle was being worked on, and were very friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was helpful and be answered all my questions. I was nice to not have to worry about the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean