Gerber Collision & Glass - Rochester/Ridge Rd.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Thank you for the awesome work that was done on my vehicle. My Jeep looked brand new. I really appreciate the updates that I received regarding the progress of the repairs. Definitely, will recommend Gerber to family and friends. Thanks again for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0 -
Outstanding customer service
My Experience - 5.0/5.0 -
Did not realize you all were going to detail the car. Nice touch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
Needed to bring vehicle back numerous times to get mechanical repairs done correctly.
Customer Service - 4.5/5.0 -
Friendly and responsive
Returned Clean
My Experience - 5.0/5.0 -
Truck looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks brand new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very smooth and easy process.
Likely to Recommend - 0.5/5.0 -
This is the second I have used you guys. I won’t do a 3rd time. That is how I would explain it to family and friends.
Repair Quality - 0.5/5.0 -
The repairs visible good. The vehicle was damaged while in your shop. Was told you would take care of it. Manager reviewed dropped of photos of the vehicle. No damage but a chip. When I picked up the vehicle the hood was bent with cracked paint. Having wheels the fleet company work it out with you guys.
Customer Service - 1.5/5.0 -
I like that you stayed in communication with me while working on my car.
Returned Clean
My Experience - 5.0/5.0 -
Nick and all of the staff i interacted with were outstanding. Car was cleaned inside and out on delivery and turn around time was great. Customer service makes a difference, even more now a days, Gerber nailed it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect, like new
Customer Service - 5.0/5.0 -
Nick is outstanding along with all of your other staff all were nice and cordial and helpful.
Returned Clean
My Experience - 5.0/5.0 -
You exceeded my expectations with your excellent customer service, and I'm very glad I chose this location for my repair. Thank you!
Likely to Recommend - 5.0/5.0 -
They went beyond my expectations
Repair Quality - 5.0/5.0 -
Excellent job, service, and communication
Customer Service - 5.0/5.0 -
The best
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied
Customer Service - 5.0/5.0 -
Great job performed on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was finished in a timely manner. I was kept aware of the pace of the work often by text messages.
My Experience - 5.0/5.0 -
I enjoyed receiving updates throughout therepair. The communication for the whole process of getting the repairs done and working with my insurance was easy, thanks to everyone there. My car looks like brand new! Thank you, Gerber!
My Experience - 5.0/5.0 -
Kevin : went above and beyond the repair to my Truck. He and his team restored the confidence in vehicle repair to my Truck in a very skilled and professional manner! ! If there should be an incident were I need a repair I know where to go. Thank you very much, Kevin
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
I already sent one , in you didn’t get it. 1
Customer Service - 0.5/5.0 -
Totally satisfied Carl .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes they were great!