Gerber Collision & Glass - Rockford (Mi)
Gerber Collision & Glass - Rockford (MI) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I’m happy it looks good
Customer Service - 5.0/5.0 -
I’m happy looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The Gerber team did an awesome job. Customer Service is job one!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great communication and timely updates
Likely to Recommend - 5.0/5.0 -
You guys are awesome! This is Faith filling this out, not Justin.
Repair Quality - 5.0/5.0 -
The car looks great!!
Customer Service - 5.0/5.0 -
Love the people there!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I've already referred a couple customers to Gerber in Rockford, and they too, were happy.
Repair Quality - 5.0/5.0 -
Darin was great to work with and did a good job, as always. Got my vehicle back when promised and even got it delivered to me, which was a big plus. Great job!
Customer Service - 5.0/5.0 -
Great, as always.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated calm, detailed explanation of process of repairs.
Returned Clean
My Experience - 5.0/5.0 -
I am over the top satisfied with the work completed by the GERBER Collision team. From the initial dealings with the insurance company who recommended GERBER, to the excellent communication and updates, to the service provided by the team and final results, it has all been an excellent experience. I feel like I have a brand new vehicle and I have GERBER to thank. I have no reason not to recommend Gerber to friends and family. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber was very proactive with communication and had my vehicle done 2 days ahead of the estimated date. The quality of the work and friendliness of staff was top notch!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
So far the repair has been effective. A crack in my tail light caused by the accident, was missed causing me to return the same day I picked it up. They quickly made it right, apologized and ordered the part, however another appt is needed which is harder to make it to now that I’m back to work so less convenient. I had been assured they would look it all over after the initial quick assessment. It does make me a little apprehensive if anything else or underneath was missed as I wouldn’t be able to see or check.
Customer Service - 4.5/5.0 -
They were friendly and easy to work with after the initial phone call where they told me I wasn’t in the system, but was because they had closed it.
Returned Clean
My Experience - 5.0/5.0 -
You dud an excellent job. I appreciated the updates too. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great
Customer Service - 5.0/5.0 -
They were very helpful. Offered to set up a rental and everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Took to long for the damage done! Didn't repair dent on the hood!!