Gerber Collision & Glass - Round Lake
1321 W Rt 134,
Round Lake,
IL
60073
USA
Gerber Collision & Glass - Round Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Hyundai
I-Car
Kia
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted that vehicles were completed ahead of schedule, with frequent text and phone updates keeping them well-informed throughout the process. Repair quality received high marks, with numerous customers noting their vehicles looked brand new or better than before the incident. Interior cleaning was a recurring pleasant surprise mentioned by many. A few customers noted areas for improvement, including occasional front desk responsiveness, isolated repair oversights requiring return visits, and infrequent communication delays - all drawn directly from customer comments.
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Service Quality
"... our explorer in to replace the rear hitch cover, they ripped the lojack out from under the dash, damaged the pain on the rear valence, and drove the car 60 miles while they had it."
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"Thorough, professional timely and friendly throughout the whole process"
"Top-notch repair. The bumper looks brand new."
"... puerta se ve mal pintada ,pintaron una vez mas pero la puerta se sigue viendo como con golpes como si la puerta no fuera nueva tal vez mal empastada"
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"... for a better experience at Gerber and collision. True professionals and the communication was excellent."
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"... Thank you so much! Everything works as it should! Got the damages fix faster the expected!"
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"It took too long to get it back"
"It was ready a week earlier then expected saving me money in my rental."
"$5500.00 of work done way ahead of schedule in a week. Amazing"
"Quality of work was outstanding, but took way way too long"
"Poor communication; poor management - would not recommend Gerber and am currently escalating"
"... accurate length of time for work to be completed. Regular updates were highly appreciated. Great customer service from start to end."
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"The communication and frequent updates were amazing. The repairs were quick and look amazing. I will definitely ..."
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"Good quality but poor communication. I had to call them for update."
"The work was perfect. The communication was the best Ive had in a long time I was updated and told the progress of the repairs."
Marianne
(GMC owner)
reviewed 9/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0
Returned Clean
Robert
(Ford owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Excellent work was done and FAST
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Maricela
(Toyota owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0 -
Yes, would recommend to family and friends
Repair Quality - 5.0/5.0 -
They were very professional and kept me undated all the time. Got my car even sooner than the time scheduled. Excellent job recommend
Customer Service - 5.0/5.0 -
Personnel very nice and professional
Returned Clean
Mark
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Renee
(Chevrolet owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Agnes
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Receptionist a bit rude.
Joe
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Timothy
(Kia owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
My car was delivered on the day I was told it would be finished. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Subaru owner)
reviewed 8/29/26
My Experience - 5.0/5.0 -
Appreciated up to date notices how the repairs were progressing. Staff were very courteous.
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Jutta
(Ford owner)
reviewed 8/28/26
My Experience - 5.0/5.0 -
It was a job well done.
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Jacalyn
(Chevrolet owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Having already left a 5 Star Rating & Review for Gerber Collision & staff on Google, I delivered a special thank you to Uylsses, Chantel, Lucas & Ellie!
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Jack
(Kia owner)
reviewed 8/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was good the people were nice lady that gives estimates exceptionally nice personality
Customer Service - 5.0/5.0
Returned Clean
Jason
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, friendly service. They provide timely updates plus they work seamlessly with the car rental.
Customer Service - 5.0/5.0 -
Very satisfied. Will recommend to friends and colleagues
Returned Clean
Rick
(Chevrolet owner)
reviewed 8/25/26