Gerber Collision & Glass - Round Lake
Gerber Collision & Glass - Round Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
used or damaged partsThey installed used or damaged parts; I filed a report, but they didn't give it any importance.
Customer Service - 0.5/5.0 -
They ignored my requests.
Returned Clean
My Experience - 5.0/5.0 -
The owner is wonderfully accommodating, I had a no fault insurance damage and they took care of everything, phone calls, documentation and coordination with car rental, very easy, good communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good customer service. Also, c the body work looks original. GERBER will be my go to repair shop. Thank you GERBER.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great and Chantel was amazing! She always kept me updated and they finished the job a couple days early. Thank you to everyone who worked on my car! Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service.
Customer Service - 5.0/5.0 -
Absolutely great customer service!
My Experience - 5.0/5.0 -
Chantel was very helpful throughout the whole process. Very happy with the results and the customer service provided.
My Experience - 5.0/5.0 -
Great job from start to finish. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept updating me and was ready two days early. Jeremy was great. Would recommend them. Very much satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new! Wonderful work!
Customer Service - 5.0/5.0 -
Jeremy was very helpful and I appreciate how well he kept me informed throughout the process. Loved the help in getting me set with Enterprise as well. Seamless!
Returned Clean
My Experience - 5.0/5.0 -
Looks good
Likely to Recommend - 5.0/5.0 -
I was happy with the job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was happy with the job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you guys to work and fix in my SUV
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, thank you Jeremy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communications was Great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
I noticed a gap on left side of the back bumper which is not aligned properly, will bring the vehicle back tomorrow and show it. Thanks Uma
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team at this location did an amazing job restoring my vehicle back to exactly how it was before the damages. They were timely given the circumstances and very transparent throughout the process. Special shoutout to Chantel at the location, very friendly, giving weekly updates and always accommodating if I ever had any questions. Definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job thank you for the smooth in and out !
Repair Quality - 5.0/5.0 -
Great job thanks for the smooth in and out !
Customer Service - 5.0/5.0 -
Great job thanks for the smooth in and out