Gerber Collision & Glass - Shelby Township

My Experience - 5.0/5.0 -

I my Chevy was repair very quickly. The even cleaned the car inside and out! They were WONDERFUL!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Above and beyond. Process was couldn’t have been better. The whole team was courteous and professional. 15 out of 10.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Getting approval for the repairs from my company was difficult but Jada was amazing the whole time. Consistent communication throughout. Very happy and would definitely recommend.

My Experience - 5.0/5.0 -

Very satisfied with my experience. Jaida Davis was very efficient and professional.

Likely to Recommend - 5.0/5.0 -

Treated well the whole time.

Repair Quality - 5.0/5.0 -

Looks great!

Customer Service - 5.0/5.0 -

They got the job done early.

My Experience - 5.0/5.0 -

My estimator Jaida Davis did a excellent job communicating every step of the way. She made Gerber stand out from the rest.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My adjuaster Jaida was excellent! Great communication!

Customer Service - 5.0/5.0 -

Jaida was great!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and communication!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The customer service was outstanding. They kept me informed throughout the entire process with regular updates, and the repair was completed seamlessly. I would highly recommend them to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks exactly like how it did before I crashed my door. Even better, actually. Super happy with how the team repaired my car. Nick was fantastic and really transparent throughout the estimation, and the week. I can tell that this team went above and beyond and even buffed out a few dings. They were able to turnaround my car within 5 days! Very happy with my experience!

Customer Service - 5.0/5.0 -

Amazing customer service!

My Experience - 5.0/5.0 -

Gerber was absolutely the best …. from the minute you walk in … welcomed with a smile and staff is there to help you in anyway … I needed a rental and they drove me to get a rental …. …. Picked up my car … and they let me leave the rental car with them …. they returned for me. They did a great job on my car … Jada kept me updated daily on the progress … and it was ready almost a week ahead of time. Highly recommend Gerber …thank you.

Likely to Recommend - 5.0/5.0 -

Great staff … yes I highly recommend!

Repair Quality - 5.0/5.0 -

Great service from the minute I walked in the door …… it’s a very stressful situation and I was greeted with a smile ….

Customer Service - 5.0/5.0 -

Great service.

My Experience - 5.0/5.0 -

As I know that projected repairs could be long but Gerber team delivered in record time. Noted 3-4 weeks but only took 1 week. TY for your service. Tom

My Experience - 5.0/5.0 -

Great experience with Gerber! Car very clean rides great and the best customer service! Jada always communicated status- never had to worry about what was going on. Good person too!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I responded before - car was very clean, customer service awesome,

Customer Service - 5.0/5.0 -

Jada is as great always kept me informed

Returned Clean

My Experience - 5.0/5.0 -

your your best thank you

Likely to Recommend - 5.0/5.0 -

everyone i know I will tell the word

Repair Quality - 5.0/5.0 -

fantastic job!

Customer Service - 5.0/5.0 -

could not be any better

My Experience - 5.0/5.0 -

I worked with Nick very impressed his word is more valuable than gold he did everything he said and more my truck looked like it did the day I brought it very pleased and elated with the service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I worked with Nick very pleased he went above and beyond his word is more valuable than gold very satisfied

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I’ve had numerous cars that have required repairs at collision shops over the years. Gerber collision is right up there with the best of them. Friendly service, quick repair time and the job itself was five stars. I would recommend to anyone whether you’re driving an old junker or the latest Porsche. This is the place and Nick is the Man!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work quality and completed in a very timely manner.

Customer Service - 5.0/5.0 -

Friendly and quick service.

My Experience - 5.0/5.0 -

Nick Maluchnik did an excellent job of keeping me informed through the entire process of my collision repair. The shop also assisted with setting up and returning my rental car, which was very helpful as well. They were able to get my truck done ahead of schedule, which was great! I was very satisfied with my experience, and would definitely recommend this shop to other friends or family in need of a good collision shop!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you! It was very easy to work with, and the service was excellent. Nick was extremely helpful throughout the entire process. Thanks again!

Likely to Recommend - 5.0/5.0 -

100% telling anyone to go to Gerber!

Repair Quality - 5.0/5.0 -

This was a great experience for something I didn't want to handle. Nick (I believe that's his name) made the process so easy. I would recommend Gerber to anyone!

Customer Service - 5.0/5.0 -

Outstanding!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Great job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent communication, workmanship, and delivery...again!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely recommend them to anyone

Repair Quality - 5.0/5.0 -

It was a wonderful experience from beginning to the end. I would recommend them to anyone needing vehicle repairs.

Customer Service - 5.0/5.0 -

Customer service was very professional and the whole staff was wonderful to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean